Back to jobs New Head of Dropbox South San Francisco, California, USA Apply About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Dropbox is Zipline's ground-side hardware system for autonomous package loading, storage, transfer, and pickup. It combines mechatronics, electrical systems, sensing, test infrastructure, field reliability, manufacturability, and site deployment constraints into one customer facing product. This role reports to the Chief Hardware Officer and will lead the mechanical, electrical, test, and technician teams responsible for taking this first of its kind product from architecture through design, validation, launch, and scalable deployment. What You'll Do Own Dropbox hardware execution across ME, EE, test, technician work, integration, validation, and release readiness. Lead system-level architecture tradeoffs across throughput, reliability, safety, installability, manufacturability, serviceability, regulatory impact, and cost per deployed site. Drive the hardware path from prototype through production-intent design, including mechanisms, enclosure, sensing, harnessing, power, electronics, and test coverage. Build the hardware team's operating system: priorities, staffing, technical reviews, issue triage, design gates, DVP&R, build planning, and escalation paths. Manage technical risk across moving mechanisms, dynamic harnesses, motor/sensor architecture, package handoff, public-facing safety, environmental exposure, and field service. Partner with firmware, autonomy, RF, cloud, operations, manufacturing, supply chain, regulatory, and customer-facing teams to make Dropbox deployable at real partner sites. Create durable validation evidence for mechanical safety, electrical safety, environmental robustness, package quality, site compatibility, and operational reliability. Lead root-cause analysis and corrective action for design, test, production, and field issues. Hire, coach, and manage a world class multidisciplinary team of mechanical engineers, electrical engineers, test engineers, and technicians. Make clear decisions when the team must trade speed, robustness, complexity, cost, and future extensibility. What You'll Bring You know have demonstrated experience leading multidisciplinary hardware teams, challenging world class engineers to do the best work of their lives through fast product development cycles. Outstanding mechanical and electrical system judgment, with enough depth to challenge architecture, test plans, and failure-mode assumptions. Experience with electromechanical products involving motion, sensing, harnessing, safety interlocks, environmental exposure, and production validation. Demonstrated ability to manage hardware development from architecture through builds, test, supplier engagement, manufacturing handoff, and field support. Strong product judgment around user experience, reliability, manufacturability, serviceability, and cost, not just first-article performance. Ability to build team structure, clarify ownership, and turn ambiguous technical work into executable plans. Comfort operating across engineering, manufacturing, supply chain, operations, regulatory, and leadership stakeholders. Clear written and verbal communication, especially around technical risk, decision logs, trade studies, and launch readiness.

Bias toward evidence:

test data, prototyping, design reviews, failure analysis, and explicit acceptance criteria. What Else You Need To Know Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! Apply for this job

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