As a Sustaining Reliability Engineer at Meta Reality Labs, you will set the technical direction for the long-term reliability and quality of consumer hardware products after launch across Meta's device portfolio, including virtual reality headsets, augmented reality glasses, and wearable devices. In this role, you will own reliability engineering strategy for the installed base and for products scaling in manufacturing, from launch through end of life, and you will drive systemic resolution of field failures to root cause and corrective action across product families. You will define the metrics, methodologies, and reaction frameworks the organization uses to sustain field performance, influence design and architectural decisions on current and next-generation products, and partner with and influence cross-functional leaders and external suppliers. You will be a recognized technical authority who leverages data to identify population-based reliability and quality risks in both the factory and the field, and who mentors and elevates other engineers across the function.

Qualifications:

Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience Bachelor's degree in Mechanical, Materials, or Electrical Engineering, a relevant technical field, or equivalent practical experience 10+ years of experience in hardware reliability engineering and/or product quality for consumer electronics, wearable devices, or similar electro-mechanical products Knowledge of mechanical design, material science, and the failure mechanisms of consumer electronics Experience driving root cause analysis, design of experiments (DOE), and corrective action on complex hardware systems Experience analyzing reliability data, field return, and warranty metrics to identify systemic failure trends and drive engineering corrective actions Knowledge of industry test standards including ASTM, MIL, JEDEC, and IEC Knowledge of failure analysis techniques and tools including optical microscopy, X-Ray, CT scan, SEM, EDX, and FTIR Experience independently driving decisions and dependencies across multiple teams or functions in a dynamic environment Track record of defining mission profiles and reliability/quality strategy for new product categories Experience with data mining and data visualization to make strategic business decisions, and with Asia high-volume manufacturing and external partner relationship management MS or higher in Mechanical Engineering, Materials Science, Electrical Engineering, or equivalent discipline Familiarity with Weibull analysis, reliability growth modeling, and statistical reliability prediction methods 12+ years of experience, including field/sustaining reliability and post-launch product improvement for VR, AR, or wearable device product lines (display, optics, battery, sensor subsystem failure modes) Experience with quality and statistics tools and methodology (8D, PFMEA, SPC, DOE); Certified Quality Engineer or Lean/Six Sigma Black Belt Experience using AI tools to redesign reliability/quality data analysis workflows, accelerate failure-pattern identification, or improve reporting efficiency