A Product Quality Engineer evaluates and tests products and manufacturing systems, to ensure that products are produced that meet quality and performance standards as well as safety and regulatory requirements. Develops product quality standards and monitors production and product testing.
$65,000-$85,000 annually, depending on experience Job Summary MS Companies is supporting a manufacturing client in Shelbyville, KY, in the search for a Customer Quality Engineer. This role will manage customer quality concerns from the initial response through containment, root cause analysis, corrective action, and final closure. The ideal candidate will have strong automotive quality experience and the ability to communicate effectively with customers and internal teams. Required Qualifications 3-5 years of Customer Quality or Quality Engineering experience in a manufacturing environment
Automotive supplier or OEM experience
Knowledge of AIAG Core Tools, including APQP, PPAP, FMEA, MSA, and SPC
Experience with 8D, 5-Why, root cause analysis, containment, and corrective actions
Ability to interpret drawings, specifications, quality data, and manufacturing processes
Strong communication, organization, and problem-solving skills
Ability to provide customer-site support as needed Preferred Qualifications Bachelor's degree in related technical field; at least four years of relevant experience may be considered in place of a degree
Knowledge of
IATF 16949, ISO
standards, and customer-specific requirements
Experience managing customer portals, quality databases, and audit requests
Bilingual English/Spanish communication skills Key Responsibilities Serve as the primary contact for customer quality concerns, complaints, and requests
Coordinate customer audits, visits, sorting, containment, and follow-up activities
Review drawings, specifications, and production data to determine inspection and testing requirements
Lead cross-functional root cause investigations and corrective actions
Complete 8D reports and maintain customer portals, quality records, and tracking systems
Ensure compliance with customer, IATF, ISO, and internal quality requirements
Complete one approved quality or process improvement initiative each quarter Work Environment This position works in manufacturing environments. It requires periods of sitting, standing, and walking through production areas, as well as wearing required PPE. Customer-site visits may be required when addressing quality concerns. Benefits Comprehensive health benefits with low premiums and deductibles
Eleven paid holidays
Employee referral bonus
401(k) program
Additional company benefits INDQSS3
