Quality Engineer IV

•Contact Center (CCaaS) BOK Financial United States, Oklahoma, Tulsa 101 East 2nd Street (Show on map) Sep 02, 2026

Req ID:

78605

Location:

Tulsa

•TUL, Oklahoma City

•

OKC Areas of Interest:

Information Technology;

Software Development Pay Transparency Salary Range:

Not Available Application Deadline:

10/01/2026 BOK Financial Corporation Group includes

BOKF, NA

; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc.

BOKF, NA

operates TransFund and Cavanal Hill Investment Management, Inc.

BOKF, NA

operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial. Bonus Type

Discretionary

Summary BOK Financial is offering an exciting role for a tech-savvy individual passionate about technological advancements and career growth. This position involves developing processes, testing procedures, and implementing systems to ensure products meet regulatory requirements and client expectations. As a quality engineer, you'll manage IT systems and enterprise architectures, ensuring high-quality standards from concept to development. Job Description The Quality Engineer IV offer a set of methodologies, processes, and principles that help a product team establish, maintain, improve and achieve a certain level of quality for its product. A Quality Engineer IV is responsible for developing processes, testing procedures, and implementing systems to ensure that products and processes comply with regulatory requirements while meeting clients' expectations. From software development perspective, it is the management, development, operation and maintenance of IT systems and enterprise architectures with a high quality standard. Starting with the initial product concept through the development stages, a quality engineer is involved; ensuring the product created has the highest level of quality without defects.

At BOKF, we strive for the highest level of quality for every product we offer making the Quality Engineer a valued business partner. Team Culture BOK Financial is a place where your passion for technological innovation is valued and career development is encouraged. The company fosters an environment where unique talents can thrive, achieve high standards, and contribute to prestigious projects. It's an ideal platform to advance your IT career within a vibrant and supportive culture. How You'll Spend Your Time

You will oversee and guide the creation, maintenance, and adherence to test strategies, test data, and defect management processes.

You will ensure product integrity by reviewing and guiding the quality standards of systems, processes, and procedures.

You will create and uphold testing standards across enterprise platforms to reduce failures and ensure product quality.

You will manage processes for triaging defects to keep the backlog healthy.

You will create and implement preventive measures using innovative metrics to improve defect detection and reduce escaped defects.

You will work with stakeholders and leaders to find opportunities, solutions, and implement product improvements and efficiencies.

You will review and guide audit documentation to ensure process adherence.

You will guide the training strategy by coaching, mentoring, and developing team members on quality standards and best practices.

You will implement systems to solve quality issues in software and product development.

You will collaborate with the Automation team to review trends and optimize the test suite.

You will build and sustain strategic relationships with stakeholders.

You will conduct internal audits and improve risk management practices and documentation.

You will work independently, utilize internal resources, and guide team members.

Education & Experience Requirements This level of knowledge is normally acquired through completion of a Bachelor Degree in Computer Science/Information Science/Information Technology or related field of study and/or 10+ years of directly related experience in Quality Engineering and/or Quality Assurance or equivalent combination of education and experience.

SKILLS:

Knowledge of contact center or contact center as a service (CCaaS), especially Five9

Expert Research and Troubleshooting skills

Advanced experience with testing of infrastructure and/or Cloud Technologies

•AWS, Microservices, APIs etc.

Expert Understanding of software coding principles/standardsand architecture

Established track record working in a DevSecOps environment

Expert experience and guidance in the use of Gherkin/BDD

Exceptional attention to detail

Excellent verbal and written communications skills

SDLC (agile, waterfall, etc.)

Expert experience and guidance in the use of API testing

Solid Understanding of software coding principles/standards

Excellent understanding of Data Structures, Data Modeling and design experience

Test Data Creation and Maintenance.

Experience in successful implementation of TDD or BDD.

Strong collaboration with Automation team to move automation forward.

Manage cross-functional projects with many stakeholders

Exceptional attention to detail

Maintain and educate team members on industry trends and advancements BOK Financial Corporation Groupis a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.

With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!

Apply todayand take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contactrecruiting_coordinators@bokf.comwith any questions.