Express Service Writer

Dealership:

Experienced Service Writer Wanted at Suburban CDJR of Troy! Are you an automotive professional with a proven track record in service writing? Do you know how to build trust with customers, keep repair orders running smoothly, and communicate confidently with technicians? If so, Suburban CDJR of Troy, a proud member of the Chrysler family, wants you on our team!

What You'll Do:

As a Express Writer, you'll take charge of the customer experience from start to finish-managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician. Your Day to Day As an Express Lube Advisor, you'll be the first impression and the trusted voice between our customers and technicians.

You'll:

Greet every guest with professionalism and warmth Listen actively and identify their service needs Clearly communicate recommendations and solutions Ensure every customer leaves with confidence and satisfaction

Your Talents:

A customer-first mindset Strong communication skills A team player who thrives in a fast-paced environment A passion for the automotive industry (experience is a plus!) Why Join Suburban CDJR of Troy? Competitive pay and benefits package Medical, Dental and Vision Plans Paid Holidays & PTO Short and d Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs If you're ready to bring your experience to a dealership that values your skills and supports your success, apply now to join Suburban CDJR of Troy! Suburban CDJR of Troy - Where Experience Drives Excellence. High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.