Facilities Manager

PRIMARY ROLE OBJECTIVE

Strategically manages the physical environment of care across medical, dental, pharmacy, and administrative support spaces, ensuring all facilities are safe, functional, and fully compliant with HRSA, Joint Commission, and grant-specific requirements. This role functions as a business leader who examines and optimizes property utilization to ensure maximum operational efficiency and long-term fiscal responsibility. The manager will actively partner with internal and external stakeholders to foster high-quality engagement and ensure facility operations directly contribute to superior clinical outcomes, patient safety, and organizational stability.

SUPERVISORY RESPONSIBILITIES

Supervises the Facilities Department and individual facilities as directed by the

COO. MAIN DUTIES & RESPONSIBILITIES

1. Maintains a constant state of "continuous readiness" for HRSA Operational Site Visits (OSV) and Joint Commission Accreditation surveys, ensuring all documentation is audit-compliant. 2. Conducts quarterly audits of property utilization across medical, dental, and pharmacy wings, recommending data-driven reconfigurations to maximize clinical capacity and minimize company expenses, such as optimizing for locums housing and administrative ops teams. 3. Directly accountable for the facilities department budget and capital projects; monitors monthly variances and ensures all spending aligns with FQHC fiscal responsibility standards. 4. Leads the competitive bidding process for major repairs and capital projects, ensuring compliance with federal procurement standards and grant-specific purchasing requirements. 5. Provides "player-coach" leadership by performing skilled maintenance tasks (HVAC, plumbing, electrical) alongside staff to meet deadlines or address emergency repairs. 6. Negotiates and manages external vendor contracts for specialized services including biohazardous waste disposal, pharmaceutical-grade refrigeration maintenance, and security. 7. Collaborates with the Development team to track and report on facility-related grant expenditures, ensuring all physical improvements meet specific grant-funded criteria. 8. Provides ongoing training and professional development to the facilities team regarding healthcare-specific safety protocols, Life Safety (LS), and Environment of Care (EC) standards. 9. Oversees and executes a comprehensive PM program for all building systems and medical equipment to minimize downtime and extend asset life. 10. Facilitates regular meetings with department leaders to ensure facility layouts support evolving workflows and integrated care models. 11. Acts as the primary point of contact for all facility improvements, renovations, and new site expansions, ensuring projects remain on schedule and within budget. 12. Serves as a key member of the Emergency Response Committee, partnering with onsite-safety reps, Risk Manager, and the Safety Officer to lead building-related disaster response drills and collaborates with IT to maintain backup power systems (generators/UPS). 13. Coordinates facility and event space rentals for all FHC events, including leading and overseeing the set-up and tear-down logistics. 14. Submits all required Washington State and federal facility reports as needed. 15. Conducts regular Environment of Care rounds to identify and remediate potential safety hazards before they impact patient care or staff safety. 16. Works on facilities special projects directly for the COO and CEO as directed.

KNOWLEDGE, SKILLS & ABILITIES

Advanced business acumen with the ability to analyze facilities data (e.g., cost-per-square-foot, utility efficiency) to drive executive decision-making. Proficiency in project management and the ability to manage multiple complex bidding processes simultaneously. In-depth knowledge of Washington State building codes, OSHA, ADA standards, and healthcare-specific safety regulations (NFPA 101, etc.). High expertise in translating complex HRSA, Joint Commission, and federal grant compliance guidelines into actionable maintenance plans.

EDUCATION & EXPERIENCE

Bachelor of Arts (BA) or Bachelor of Science (BS) in Facilities Management, Business Administration, Engineering, or a related field required. Minimum of 10 years of facilities management experience, with at least 5 years specifically within a healthcare or FQHC environment. Proven experience in managing multi-site operations including medical and dental clinical spaces.

ELIGIBILITY QUALIFICATIONS

Valid Washington State Driver's License with a clean driving record CHFM (Certified Healthcare Facility Manager) or CFM (Certified Facility Manager) certification preferred.