Field Support/Desktop Support

Overview Join our dynamic team as a Field Support/Desktop Support Technician and become the vital link in maintaining seamless IT operations across our organization. In this energetic role, you will deliver exceptional technical support to end-users, troubleshoot software and hardware issues, and ensure the smooth functioning of computer systems and network infrastructure.

Duties:

Deploy PC's and all peripherals as requested. Test connectivity and functionality of installed devices Provide timely and accurate support to the all desktop users Trouble shoot and resolve user issues Escalate issues as needed Request Assistance from other IT Departments as needed Assist other IT Departments as requested Gather end user requirements Gather and compile information from vendors, business owners, and / or other IT staff, as assigned. Follow Established policies, procedures, and documentation guidelines Performs other duties as required. Develop and maintain security procedures. Complies with health and safety requirements and with regulatory agencies such as DPH, etc. Complies with established departmental policies, procedures, and objectives. Performs other similar and related duties as required or directed. Regular, reliable and predicable attendance is required. #

NOBLE-NON-IT

Pay:

$24.00 - $25.00 per hour

Work Location:

In person