Finance OTC Specialist (Office-Based)

What you'll be doing: As a Finance OTC Specialist, you'll play a key role in strengthening Avon's cash flow and reducing credit risk across our markets. You'll manage Order to Cash activities with a focus on accuracy, compliance, and efficiency, ensuring all processes are completed on time and in line with global and local policies. You'll work closely with internal teams and external partners to resolve issues, improve processes, and maintain strong financial controls, while contributing to a seamless customer experience.

Key responsibilities:

Managing credit exposure and supporting credit approval processes in line with risk policies. Processing daily cash applications and reconciling transactions against bank statements. Handling payment corrections and ensuring all transactions are completed within SLA timelines. Performing monthly reconciliations with vendors and reporting any discrepancies. Responding to queries from DCA vendors and supporting collections activities. Maintaining accurate debtor records and improving data validation processes. Supporting call centre teams with back-office system queries and account issues. Managing documentation and ensuring proper storage and traceability of debtor information. Ensuring adherence to internal controls, policies, and compliance standards. Contributing to continuous process improvement and customer experience enhancements. What we're looking for: Experience in Order to Cash, credit control, or finance operations. Strong understanding of cash application, collections, and reconciliation processes. High attention to detail and strong numerical skills. Ability to work independently and meet deadlines in a fast-paced environment. Good communication and stakeholder management skills. Strong organisational skills and a proactive, problem-solving mindset. Familiarity with finance systems and Microsoft Office, especially Excel. Commitment to quality, compliance, and continuous improvement.