ACCOUNTING INTERN / MANAGEMENT TRAINEE

Event Billing & Accounts Receivable Destination Geneva National | Lake Geneva, Wisconsin Destination Geneva National is seeking a detail-oriented Accounting Intern or recent graduate Management Trainee to join our Accounting team. This position provides hands-on experience in hospitality accounting, with a primary focus on billing and accounts receivable for weddings, corporate meetings, golf outings, banquets, and other group events. This is an excellent opportunity for an Accounting, Finance, Business, or Hospitality student—or a recent graduate—who wants to see how the financial side of a busy resort operation works. You won't simply observe the accounting process; you'll be directly involved in taking an event from final charges through invoicing and collection. The position may be structured as a three-month internship or as a Management-in-Training opportunity for a recent graduate.

ESSENTIAL FUNCTIONS

Primary responsibilities include, but are not limited to: Prepare and distribute accurate, timely invoices for corporate events, weddings, golf outings, banquets, and other group business. Review event charges and supporting documentation to ensure billing is complete and accurate before invoices are issued. Compare final charges against contracts, Banquet Event Orders (BEOs), event information, deposits, and other supporting documentation. Work closely with the Sales, Events, Banquets, Food & Beverage, Golf, Lodging, and Accounting teams to research and resolve billing discrepancies. Communicate professionally with clients regarding invoices, outstanding balances, billing questions, and payment status. Follow up on outstanding receivables and assist with the collection of past-due accounts. Track invoices and payments and maintain accurate, organized accounts receivable records. Assist with applying and reconciling payments to customer accounts. Research discrepancies and help resolve billing or payment issues. Maintain complete supporting documentation for event and group accounts. Assist with accounts receivable aging reports and identify accounts requiring follow-up. Learn how contracts, event operations, guest charges, deposits, billing, and collections work together within a resort environment. Support month-end accounting activities, reconciliations, reporting, and other Accounting Department projects as assigned. For Management Trainees, cross-train in additional accounting functions to develop a broader understanding of resort financial operations.

SUCCESS FACTORS

The ideal candidate is: Exceptionally detail-oriented — small billing errors can have a big impact on the guest experience and the business. Organized and able to manage multiple events, invoices, and deadlines simultaneously. Comfortable following up with clients regarding money owed while maintaining a professional, hospitality-focused approach. Curious and willing to investigate discrepancies rather than simply passing them along. Able to work independently while knowing when to ask questions or escalate an issue. A strong written and verbal communicator. Comfortable working with numbers, spreadsheets, financial records, and detailed documentation. Able to maintain confidentiality when working with financial and customer information. A collaborative team member who can work effectively with Accounting and operational departments throughout the resort.

EDUCATION & EXPERIENCE

Current student pursuing—or recent graduate with—a degree in Accounting, Finance, Business Administration, Hospitality Management, or a related field. Previous accounting experience is not required; relevant coursework and a strong desire to learn are important. Proficiency with Microsoft Office, particularly Excel and Outlook, preferred. Previous hospitality, customer service, office, or administrative experience is a plus. Must possess strong numerical accuracy, attention to detail, and organizational skills.

INTERNSHIP / MANAGEMENT TRAINEE EXPERIENCE

This position is designed to provide meaningful, hands-on experience rather than observational work. By the end of the assignment, the Intern or Management Trainee should understand the event revenue cycle from contract and event execution through final billing, accounts receivable, collection, and payment reconciliation. For a recent graduate participating as a Management Trainee, additional exposure may include general ledger activity, month-end processes, revenue reconciliation, accounts payable, financial reporting, and other resort accounting functions based on business needs and the trainee's development goals.

PHYSICAL DEMANDS

This position primarily works in an office environment and requires prolonged periods of sitting and computer use. Occasional walking throughout the resort and light lifting of office materials may be required.

BENEFITS

Competitive salary and performance-based incentives. Comprehensive benefits package for full-time/year-round staff, including health, dental, vision, short-term disability, and life insurance; pet insurance; and a 401k retirement plan. Paid time-off for full- and part-time associates. Option for pay-as-you-earn with Dayforce Wallet. Opportunity to work in a stunning resort setting with access to recreational facilities. Encouraging and supportive work environment that values creativity and teamwork. Potential for professional growth within a dynamic hospitality organization. All seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, fitness center discounts, and more.

ABOUT DESTINATION GENEVA NATIONAL

Based in Lake Geneva, Wisconsin's premier resort town, Paloma Resorts' Destination Geneva National has made legendary golf a tradition for more than 30 years in Southeast Wisconsin. Here Arnold Palmer, Gary Player, and Lee Trevino each carved out a signature course as timeless as the game itself. From 54 holes of the finest risk-reward golf, award-winning dining, and upscale on-course lodging and the 146-room Ridge Hotel, Destination GN continues to grow and evolve to meet the needs of today's golfer, traveler and foodie. For more information, visit destinationgn.com.

NOTE:

This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technology developments) dictate. Paloma Resorts is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or any other legally protected status.