A/R Senior Manager

Job DescriptionJob Description 3 months contract to hire We are seeking a hands-on AR / Billing Operations Sr Manager to help stabilize and improve a high-volume, multi-system billing and collections environment. This is a roll-up-your-sleeves role focused on bringing structure, consistency, and accountability to day-to-day operations. The ideal candidate is highly organized, process-driven, and comfortable stepping into ambiguity to quickly establish order. Given current business needs, we are prioritizing candidates with experience stepping into unstructured environments and quickly establishing process, controls, and operating discipline. This role will be expected to take immediate ownership of day-to-day operations while implementing structure, consistency, and accountability across the team. This role has visibility into broader process redesign and system improvements. Key Responsibilities Billing Execution & Oversight Ensure invoices are generated accurately and on time Implement and enforce daily and monthly billing checklists Identify and resolve billing errors and inconsistencies AR & Collections Support Drive execution of collections workflows and follow-ups Track aging, past-due accounts, and escalation paths Ensure consistent activity and visibility across the team Reconciliation & Reporting Support monthly AR and billing reconciliations across systems Ensure reports are consistent, traceable, and repeatable Help identify and investigate variances Process & Workflow Development Build and document clear workflows and SOPs Establish daily, weekly, and monthly checklists across billing and AR Implement validation and control steps to improve accuracy Drive adoption and enforce adherence across the team Operating Cadence & Metrics (NEW) Support implementation of daily and weekly reporting cadence Track key metrics including:

• AR aging and past due balances
• Billing timeliness and accuracy
• Collections activity and follow-up Improve visibility into team performance and operational health Team Coordination Provide day-to-day structure and oversight for billing and AR activities Help enforce deadlines, track tasks, and ensure follow-through Support training and standardization across the team Drive accountability for deadlines, deliverables, and performance expectations Reinforce structured ways of working and reduce ad hoc execution Ideal Candidate Profile 5-10 years in AR, billing, or accounting operations Experience in high-volume or multi-system environments Strong attention to detail and process orientation Comfortable working in less structured environments and creating order Hands-on, proactive, and execution-focused Strong Excel skills (ability to work with large datasets and reconcile data) Experience stepping into environments that lack structure and building process from the ground up