Document Management Team Lead

What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people - and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer's isn't just one of Forbes' Top Private Companies; it's a family-owned business with deep roots dating back to 1933. Southern Glazer's is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging. As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more. By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job - it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Primary Responsibilities

• Manage the Document Management Processers workload to ensure they are meeting the department's established service level agreement. Reorganize work priorities and backlogs as required.
• Prepares daily status reports and distributes to the Leadership team.
• Direct Processors on processing error resolutions. 
• Distribute all mail received in the department and assign additional workload to the staff.
• Ensure the invoices generated by Supplier Billing and Accounts Payable are mailed to the Supplier Billing Representative with proper documentation. 
• Ensure that all checks given to their department by the Accounts Payable department are mailed out the same day. 
• Provide training to all new and existing Document Management employees. 
• Maintains all Document Management training documentation, updating as necessary 
• Trains divisional and other department users on Enterprise Scan and SAP. 
• Initiates and participates in business process improvement activities 
• Recommend and implement effective and efficient processes.
• Contributes to Interview of prospective employees and provide recommendation on any hiring decision. 
• Participates on staff progressive disciplinary action.
• Review late archiving documents not linked in SAP and concatenate missing transaction
• Provide excellent customer service by researching and resolving internal and external customer issues 
• Supports internal and external audit activities, as required, to ensure that auditors are provided with the necessary information to complete their audits timely.

Minimum Qualifications At least 3 to 6 years of experience in the field or related area. Excellent communication skills (verbal & written). Confidentiality of employees or business information is required. Possess managerial and training skills. Strong analytical and interpersonal skills. Experience in Business or Accounting principles. Must be able to communicate effectively both in writing and verbally, shifting communication styles depending on the audience. Team Player, energetic, self-starter, motivator Ability to organize and prioritize workload to meet aggressive deadlines Must be proficient in excel. Physical Demands Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs EEO Statement Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges. If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at NationalTA@sgws.com