Accounts Receivable Supervisor Location:

Phoenix, AZ (85016)

Compensation:

80-90k base salary

Contact:

David Kellogg, Sr Recruiter - The Judge Group - dkellogg@judge.com Job Description Our client, a global hotel and hospitality leader is looking for someone to join their Accounting and Finance team as an Accounts Receivable (AR) Supervisor, where you will lead day-to-day AR operations to support accurate billing, timely collections, and strong member relationships. This role combines hands-on operational oversight with team leadership, serving as a key escalation point for complex account matters while driving efficiency, accuracy, and compliance across accounts receivable processes. You will collaborate with internal stakeholders and members to protect revenue, improve processes, and enhance the overall billing experience. Responsibilities Accounts Receivable Operations & Billing Oversight Oversee daily AR operations, including review and approval of manual billing transactions. Ensure billing accuracy, appropriate coding, and timely processing. Support month-end billing cycles and resolve discrepancies in partnership with internal departments. Maintain billing integrity within financial systems to support accurate revenue recognition and processing. Delinquency Management Lead the monthly delinquency process, including review and approval of delinquency notices. Monitor account status and recommend collection strategies to improve payment outcomes. Support payment plan administration and related documentation. Member Account Support Serve as the escalation point for complex billing, delinquency, and account-related issues. Partner with members and internal teams to resolve inquiries while maintaining positive relationships. Ensure compliance with company policies, procedures, and financial controls. Team Leadership & Development Supervise, coach, and develop Accounts Receivable team members. Manage workload distribution and provide guidance on escalated account issues. Promote best practices in billing, collections, customer service, and operational efficiency. Account Setup & Contract Review Review contracts for new accounts, amendments, and ownership transfers. Validate billing structures, pricing, and fee setup for accurate system configuration. Partner with cross-functional teams to support onboarding of new accounts. Investigate and resolve discrepancies related to reservation billing activity. Central Bill Account Management Oversee Central Bill accounts to ensure billing accuracy and timely payment processing. Review and process adjustments related to reservation activity, including early departures and no-shows. Qualifications Preferred Education & Experience Associate degree in Accounting, Finance, Business, or a related field, or an equivalent combination of education and experience. 5+ years of accounts receivable, billing, and collections experience. Prior lead or supervisory experience. Experience in a high-volume billing environment. Intermediate Microsoft Excel skills, including PivotTables, lookups, and data analysis. Required Knowledge, Skills & Abilities Knowledge of accounting ERP systems; Workday Financials experience preferred. Understanding of Generally Accepted Accounting Principles (GAAP). Experience reviewing contracts and establishing billing structures. Strong analytical, problem-solving, and research skills. Excellent attention to detail and organizational abilities. Strong written and verbal communication skills. Ability to handle sensitive or complex account discussions professionally. Experience providing day-to-day guidance and supervision to team members. Familiarity with AI-enabled tools and automated systems that support accounts receivable functions. Work Location Phoenix, Arizona Hybrid schedule:

Onsite:

Monday, Wednesday, and Friday Remote:

Tuesday and Thursday Office Location:

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