• Job Overview:

• We are seeking a highly skilled and detail-oriented Collector to join our team. As a Collector, you will be responsible for ensuring that accounts are accurately processed and managed throughout the revenue cycle process. The ideal candidate will possess strong knowledge of financial concepts, with a passion for providing exceptional customer service.

• Duties:

• Review and update customer information, including demographic and insurance data, to ensure accurate billing and payment processing.
• Employ strong phone etiquette to communicate with patients and insurance providers regarding billing, payment, and other account-related inquiries.
• Conduct thorough investigations of delinquent accounts and negotiate payment plans when necessary.
• Manage accounts to ensuring timely payment of invoices.
• Collaborate with other team members to identify and resolve billing and payment discrepancies.
• Maintain accurate and up-to-date records of account activity and communication with customers
• Provide exceptional customer service, addressing customer concerns and resolving issues in a timely and professional manner.

• Experience:

• Proven experience in medical billing, collection, or a related field.
• Strong understanding of Quickbooks
• Familiarity with financial concepts, including accounts payable and accounts receivable.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Job Type:

Full-time Benefits:

Paid time off

Experience:

Phone etiquette: 1 year (Required) Customer service: 1 year (Required) Ability to

Commute:

Laredo, TX 78041 (Required) Ability to

Relocate:

Laredo, TX 78041: Relocate before starting work (Required)

Work Location:

In person