The Accounts Receivable Manager is responsible for overseeing all credit and collection functions to mitigate receivable risk, ensure timely cash collections, and support strong customer and franchise relationships. This role manages the execution of credit policies, collection strategies, and account reviews to achieve departmental key performance indicators and support company cash flow goals. Essential Duties and Responsibilities Leadership and Staff Development Provide direction, coaching, and training to AR team members. Delegate responsibilities, set performance goals, and conduct performance evaluations. Monitor key performance indicators (KPIs) and enforce policies and standard operating procedures to drive team performance. Credit and Collections Management Oversee monthly billing processes and ensure timely and accurate invoicing. Maintain reconciliation of the accounts receivable aging to the general ledger. Create and review cash flow analyses related to accounts receivable performance. Enforce sales tax compliance and documentation standards for transactions. Lead collection efforts across all business channels, including franchisees, company stores, and national accounts. Manage escalated collection issues and customer communications with professionalism. Conduct weekly collection reviews with the Controller and CFO. Collaborate with different departments to resolve issues, streamline workflows, and align on credit decisions. Review and approve customer credit limit based on risk assessment; support ongoing portfolio monitoring. Coordinate cross-functional efforts to resolve disputes and drive timely payments. Provide hands-on assistance with transactional work during peak workloads or staffing needs. Reporting and System Enhancements Maintain and reconcile accounts receivable ledger accounts and produce reports, including aging summaries and account status updates. Lead IT-related initiatives to improve accounts receivable systems, tools, and processes; manage requirements, project plans, and implementation. Other Duties This job description is intended to outline the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may evolve or change over time based on business needs, without advance notice. Education and Experience Bachelor's degree in Accounting or related field. Minimum of 5 years of accounting experience, including prior supervisory experience. Demonstrated expertise in credit, collections, and receivables management. Strong attention to detail and analytical skills. Excellent verbal and written communication abilities. Strong organizational and time management skills; ability to manage multiple priorities. Proficient in Microsoft Excel and Google Suite. Ability to handle confidential data with discretion. Flexibility to work extended hours during peak periods. Physical Requirements / Work Environment The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made available. Regularly required to sit, use hands, talk, and hear; occasionally required to lift up to 15 pounds. Close vision is required for computer and document work. Frequent use of computers and standard office equipment. This position works in a standard office environment. EEOC Statement Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.