Student Accounts Manager /

Bursar Location:

North-Central West Virginia Full-Time | On-Site Express Employment Professionals is recruiting for a higher education institution seeking an experienced Student Accounts Manager / Bursar to oversee student billing, accounts receivable, collections, payment processing, reconciliations, refunds, payment plans, and student account operations. This is a hands-on leadership opportunity for someone with experience in student accounts, bursar operations, accounts receivable, higher education finance, accounting, or university financial services. What You'll Do Oversee daily student accounts and billing operations Manage tuition and fee billing, payments, credits, adjustments, refunds, stipends, scholarships, and third-party payments Review student account ledgers and resolve discrepancies, outstanding balances, credit balances, and posting errors Manage accounts receivable, aging, collections, delinquent accounts, and payment plans Coordinate eligible delinquent accounts with outside collection agencies Reconcile student account activity with the general ledger and support month-end and year-end closing Maintain strong internal controls over payments, adjustments, refunds, cash receipts, and write-offs Work closely with Financial Aid regarding financial aid posting, Title IV credit balances, Return of Title IV Funds, overpayments, and account reconciliation Prepare reports related to receivables, collections, aging, refunds, credit balances, and write-offs Serve as the escalation point for complex student account questions and disputes Work with students to resolve account issues while following established financial policies Serve as a finance lead for student account operations within the organization's Student Information System (SIS) Identify opportunities to improve processes, strengthen controls, and improve account accuracy Develop and maintain policies, procedures, workflows, and internal controls Supervise, coach, and develop Student Accounts/Bursar staff Establish performance expectations, provide training and feedback, and monitor departmental productivity Work closely with Finance, Financial Aid, Admissions, Registrar, Academic Affairs, IT, and other departments What We're Looking For Bachelor's degree in Accounting, Finance, Business Administration, or a related field 3+ years of progressively responsible experience in student accounts, accounts receivable, accounting, higher education finance, or a related area Experience with student billing, accounts receivable, collections, and account reconciliation Strong understanding of financial transactions and internal controls Advanced proficiency with Microsoft Excel and Microsoft Office Strong analytical and problem-solving skills Excellent attention to detail and accuracy Strong written and verbal communication skills Ability to manage multiple priorities and deadlines in a high-volume environment Ability to maintain confidentiality when handling sensitive student and financial information Previous supervisory or staff leadership experience Preferred Experience Bursar, Student Accounts Manager, Student Accounts Director, or similar higher education experience Experience working at a college or university Experience with Title IV and higher education financial regulations Knowledge of Title IV cash management, student credit balances, refunds, and Return of Title IV Funds Experience with Anthology, CampusNexus, or another higher education Student Information System Experience managing student receivables and collection activities Experience supporting financial, compliance, or Title IV audits

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person