Job Description:

This in-office/hybrid role involves working three days in the office and two days remote at a location in Jonesboro, Arkansas. The position supports a claims team handling complex commercial auto casualty claims and property/homeowner claims. The candidate will be responsible for conducting coverage investigations, liability determinations, damage evaluations, and negotiating settlements when appropriate. The role requires managing claims from initial assignment through resolution, providing excellent customer service, and supporting team collaboration. This position is temporary, supporting the team through the end of October 2026. •

Responsibilities:

Handle a mix of commercial auto claims including dealership-related cases. Manage property and homeowner claims, assessing actual cash value damages. Complete coverage analysis, liability, and damages evaluations. Conduct investigation planning and record important statements. Document key claim communications and findings clearly. Support a small, collaborative team by making quick, informed decisions. Assist with onsite office needs such as greeting customers when in the office. •

Requirements:

3+ years of commercial auto casualty claims handling experience. Active Arkansas adjuster license. Experience handling first-party property, auto damage, third-party liability, and both personal and commercial lines claims. Strong fundamentals in coverage analysis, liability and damages evaluation. Ability to conduct investigation planning and record statements efficiently. Understanding of duty owed, breach, coverage, liability, and damages. Excellent reading comprehension and rapid learning ability. Strong communication skills and ability to work independently. Familiarity with Guidewire or InsuranceNow is a plus. Must be able to commute within approximately 30 minutes of Jonesboro, Arkansas. •

Pay Range:

The anticipated pay rate for this position is $25.00 per hour. We understand salary is an important factor in a job search, and we encourage you to apply even if you feel that your desired compensation may fall outside of the listed range. The final pay for this position is determined based on several factors including but not limited to, relevant experience, skills and certifications, education and training, geographic location, market conditions, and internal equity. We are committed to finding the right candidate for this role and are open to discussing how your unique qualifications align with our needs. •

Benefits:

Medical insurance Dental insurance Vision insurance 401(k) retirement savings plan •

Equal Opportunity Employer:

The Jacobson Group is committed to fostering an inclusive and equitable workplace that reflects the diverse communities we serve. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic as defined by applicable law. We believe that diversity of thought, background and experience strengthens our team and drives innovation. All employment decisions are based on qualifications, merit and business needs. If you require a reasonable accommodation to complete the application process or participate in an interview, please contact us at HR@jacobsongroup.com or +1 (800) 466-1578 to make a request.

Pay:

$25.00 per hour Application Question(s): Are you local to the Jonesboro, AR area?

License/Certification:

Arkansas adjuster's license (Preferred)

Work Location:

Hybrid remote in Jonesboro, AR 72401