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The Planet Group

Applied Service Manager (Phoenix, AZ)

Career Insights for Banking Branch Manager (General)

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What they do

A Banking Branch Manager manages operations and business at a bank branch office, or at the local office of a financial institution such as a brokerage or investment firm. Supervises branch staff, monitors customer accounts, loans or investment activities and security at the branch. Maintains communication with other branch managers and central or executive management. May direct local marketing promotions or participate in community events.

$110,947 / year median in Arizona

-6% projected decline

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Job Description

Salary Range:
$100-140K/year Job Summary The Applied Service Manager shall direct, manage, recruit, plan, coach, and support a team of applied technicians on projects and maintenance. The position includes Applied and Industrial HVAC cooling systems large-tonnage systems at 100 + tons. Various types of equipment and applications including but not limited to; Water- and Air-Cooled Chillers, Cooling Towers, Fluid Coolers, Centrifugal pumps, Central Plants, Industrial Sites and Process cooling systems Essential Duties & Responsibilities
  • Oversee applied technicians who will receive work orders from the dispatch team.
  • Work directly with the Field Supervision to accomplish the following o Oversee the scheduling of all monthly PM inspections o Providing technical support to field applied technicians o Assisting the dispatchers in the ordering of "approved" parts and materials.
o Estimating and writing repair work proposals for existing customers o Hold regular safety meetings, while promoting a safe work environment.
  • Performing site surveys for existing and prospective customers for new work after-sales lead is established.
  • Performing periodic inspections of all sites to ensure quality workmanship.
  • Perform periodic "ride-a-longs" with technicians to ensure corporate procedures.
  • Inspecting all vehicles for cleanliness, order, and proper maintenance
  • Oversee the maintenance of all inventories, including the main warehouse, service vehicles, and all sites (inventory ordering to be performed by dispatch).
  • Recruit and perform technician reviews and performance evaluations.
  • Make customer visits and coordinate regular customer review meetings with key branch accounts.
  • Work with the branch management team in developing the Branch Business Plan
  • Assist in developing new accounts and promoting service/maintenance growth.
  • Attend weekly branch operations meetings. Qualifications
  • Associates degree or equivalent experience
  • 5+ years' HVACR management experience
  • 10+ years' technical experience in HVACR, Facilities Management, or Construction Management.
  • Working knowledge of mechanical systems and applied HVAC equipment.
  • Ability to plan, organize, and align customer needs with available technicians.
  • Proficient with Microsoft applications.
  • Strong organizational, communication, and problem-solving skills.