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River Valley Community Bank

Universal Banker III-V

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Job Description

Build Relationships. Create Success. Grow Your Career. At River Valley Community Bank, we're passionate about helping local businesses, families, and organizations become local success stories. We are looking for a relationship-focused professional who is energized by serving customers, solving problems, and making a positive impact in the community. Whether your experience comes from banking, retail, hospitality, sales, customer service, or another people-focused industry, we'd love to talk with you. What You'll Do Build meaningful relationships with customers and become a trusted financial resource. Deliver exceptional service and create positive experiences with every interaction. Identify customer needs and recommend products and services that help them achieve their goals. Process transactions accurately while maintaining compliance and risk standards. Support branch sales, service, and operational objectives. Partner with teammates to deliver outstanding customer experiences and achieve branch goals. Represent River Valley Community Bank within the Grass Valley community. What We're Looking For We're seeking someone who is: Trustworthy and committed to doing the right thing for customers and the bank. Responsive and proactive in meeting customer needs and following through on commitments. Motivated and Curious, with a desire to learn, grow, and continuously improve. Present in every customer interaction, making customers feel welcome, valued, and known. An attentive listener who takes time to understand customer goals and recommend meaningful solutions. Accountable for personal performance and committed to team success. Detailoriented with strong operational, problemsolving, and riskmanagement skills. Comfortable handling confidential information and following policies and procedures. Adaptable and excited to learn new technology, products, systems, and processes. Preferred Experience Experience in banking, financial services, retail leadership, hospitality, sales, customer service, operations, or other relationship-focused industries is valued. Leadership, coaching, mentoring, business development, and community involvement experience are a plus. Equivalent combinations of education, training, certifications, and relevant experience will be considered. Level Placement Candidates may be hired at varying Universal Banker levels (III-V) based on demonstrated skills, experience, leadership capabilities, relationship-building strengths, and ability to contribute to branch performance. Prior banking experience is preferred but not required for all levels. Join a team that listens carefully, responds quickly, builds lasting relationships, and sees every customer interaction as an opportunity to make a difference. Apply today and grow your career with River Valley Community Bank. About River Valley Community Bank Our Mission We help build local organizations into local success stories with effortless banking solutions and customer service that our competition would consider impractical.