Universal Banker Connecticut Community Bank Riverside, CT Job Details Full-time $20 - $25 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Paid sick time Qualifications Cash amount verification Cross-selling Banking internal controls Bank customer service representative experience Full Job Description Assist the Branch Manager and Assistant Branch Manager in operating the Branch in an efficient, smooth, and economically sound manner in accordance with Bank policies, operating procedures, audit requirements and regulatory standards. Promote branch effectiveness in conformance with bank goals and objectives. Assist with the achievement of Branch Sales goals. Float throughout Cluster as a Teller/Platform person as needed.

Essential functions and responsibilities:

Ensure Branch operates smoothly in the absence of the Assistant Branch Manager/Branch Manager Inform Branch Manager of Branch activity in their absence Respond to Branch email/phone call requests and resolve customer platform inquires as needed Perform platform transactions including but not limited to opening accounts, resolving issues, etc. Keep account opening exceptions below acceptable standard Retrieve and review appropriate daily reports Foster team atmosphere among Teller Line staff Assist throughout cluster as needed Adhere to the policies/procedures in Teller and Platform Sections of the Branch Operations Manual Assist Branch Manager in the branch/sales activities, sales calls and identifying opportunities to cross sell Bank products/services Develop working knowledge of bank products/services via training, product manual, meetings, etc. With the assistance of the Branch Manager complete the Branch Monthly checklist in a timely manner Maintain and deepen customer relationships Protect customer privacy and maintain confidentiality Provide high quality service to every customer i.e. smile, greet, address by name, timely assistance, etc. In the absence of the Head Teller oversee of Teller Line and perform necessary functions Assist Teller Line staff on resolving customer inquiries i.e. interest rates, service charges, account histories, etc. Assist Teller Line staff with transactions to accommodate the flow of business i.e. vacations, sick time, personal time, overtime etc. Assist Teller Line staff with locating cash discrepancies, end of day balancing, etc. Approve/sign checks being issued and cashed within limits Perform OFAC checks through FCRM system on Official check payees Assist with on the job training for new and existing Teller Line staff as needed Assist with security of teller stations including keys, combos, cash drawers, and teller work is maintained Assist with monthly regular and surprise audits of Vault, ATM, Teller Line and TCR Recommend to pay/charge/return/waive overdrafts in the absence of the Branch Manager and Assistant Branch Manager Process domestic and foreign wire transfers Assist with safe deposit box operations including providing customer access, billing, opening/closing boxes Assist in balancing, loading, and trouble-shooting any issues with the ATM Balance and add/remove cash to TCR following dual control instructions Assist with weekly/monthly Branch meetings Perform as a registered Notary Public Order/manage use of office supplies in Branch to control waste Respond to alarm calls Support/participate in Bank sponsored community service/volunteer events Participate in Branch networking activities as required

Pay:

$20.00 - $25.00 per hour Expected hours: 37.5 per week

Benefits:

401(k) Dental insurance Health insurance Paid sick time Paid time off Vision insurance

Experience:

Universal Banker:

2 years (Preferred)

Work Location:

In person