Branch Manager

Reports To:

Retail Branch Administrator FLSA Status :

Exempt Position Summary The Branch Manager is responsible and accountable for directing and administering a branch office. The Branch Manager must ensure that the branch provides the public with banking services, credit decisions and service for consumer and commercial loans. They promote growth through the development of deposits, fee-based services and the development and retention of new customers. The Branch Manager represents the financial institution to the community through good customer relations, calls on and corresponds with local businesses, builders, and sales agents to generate deposit and loan business sufficient to meet the branch's assigned goals. They must proactively engage in prospective lending opportunities, originating new consumer loans, and managing existing loan portfolio Specific Job Functions & Responsibilities Interview and hire Personal Bankers, Senior Personal Bankers, and Assistant Branch Managers Assist in the proper training and development of new employees and provide continuous education of policies and procedures to the staff Administer the supervision of the office to ensure proper functioning of day-to-day operations, including adhering to security policies and procedures, control of cash levels and adequate supply of inventory Make daily NSF decisions Oversee overdrafts Control and order supplies Audit Personal Banker's, Senior Personal Banker's, and Vault Set priorities, direct and delegate responsibilities to the staff and follow through on implementation of the designated activities Ensure that regular office staff meetings are established to communicate to the staff the goals of the office and recognizes successes Evaluate performance on a constant basis; provide counseling and guidance as needed; prepare formal written performance appraisals as required, recommend salary increases and promotions as appropriate Provide services to customers and prospective customers on various banking matters, including the explanation and opening of new accounts and professional resolution of problems/issues Ensure that the staff receives training to properly sell and cross-sell Promote bank products and service in the community to assist in the continuing growth of the office Be proactive in recruiting new business, making business calls, and following up on prospective customers Call on potential or existing customers to develop new business and increase or retain existing business Promote related banking services to include cash management, deposit products and other bank services Demonstrate sound judgment in decision making, abiding to established guidelines and procedures Maintain a position of trust and responsibility by keeping all customer business confidential. Assists bank in maintaining compliance with their BSA Program and USA Patriot Act Demonstrates compliance with Customer Rights to Confidentiality and Privacy and maintains an environment of security and trust Must complete all required annual training Follow required federal and state regulations and related internal policies and procedures Required Skills/Abilities Positive attitude Excellent organizational skills Excellent written and verbal communication skills Strong Leadership skills Understanding of banking and its products and services Education/Experience Required A bachelor's degree in a business-related field preferred and a minimum of five years of retail banking experience. Must have in-depth knowledge of retail policies, procedures, and retail products. Compliance All associates have a responsibility to understand the Bank's BSA/AM Program, the procedures outlined in it, and to follow the Program and procedures in carrying out their duties. When an associate has supervisory responsibilities, he or she will make certain that his/her staff understand the responsibilities to comply with applicable regulatory issues and internal programs, policies and procedures. Any associate that fails to adhere to the BSA/AML Program or commits other violations of the Code of Conduct may be subject to disciplinary action up to and including termination. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is an on-site position. Must be willing and able to travel to all branch locations. While performing the duties of this job, the employee is regularly required to sit, stand, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Notice Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform in this position successfully, the employee will possess the abilities and aptitudes to perform each task proficiently. Ability means to possess and apply both knowledge and skill. This position description has excluded the marginal or peripheral functions that are incidental to the performance of primary functions. All requirements are essential to the function of the position. This position description describes the minimum selection requirements to qualify for the position. However, promotion and other employment decisions are also based on Bank needs, being in good standing, fully competent performance, and other non-discriminatory issues. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This position description does not create an employment contract, implied or otherwise than an "at will" employment relationship. •This job description does not list all of the functions of the job. Management often assigns additional duties. This job description may be revised at any time.

EOE/VET/Disability Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person