Summary of Position Supports all aspects of banking center, including individual and team performance. Leads the daily operations of the banking center. Develops and maintains long-term customer relationships through sales of deposits, loans, and other applicable products and services. Drives banking center performance results through strong individual sales performance. Essential functions Oversees the daily operations of the banking centers. Leads a consistent customer service experience by inspecting that customer service standards are being adhered to by all banking center employees. Provides guidance and participates in daily operational and sales activities to achieve customer service and business growth objectives. Leads all sales activates in the banking centers by driving, supporting, and achieving monthly sales goals. Ensures that proper cash control and audit procedures are being adhered to in banking centers. Holds banking center employees accountable to providing excellent customer service. Leads by example to maximize customer satisfaction. Leads the conversion of service requests to sales. Leads sales through consistent profiling, cross-selling, and follow-up activities. Meets individually established goals. Focuses on key behaviors that result in quality new accounts that are relationship based with deep cross-sell opportunities. Knowledgeable of consumer loan products. Takes credit applications and processes consumer loans. Processes customer transactions accurately and in compliance with current policies procedures and guidelines Exhibits excellent judgment in handling confidential information. Follows all regulatory, security, and audit requirements. Participates in bank wide referral program. Other duties as assigned. Qualifications High School education with some college preferred. Three to five years of banking experience, with three plus years of sales or management experience preferred. Previous cash handling and customer service experience required. Previous computer experience with Windows, Microsoft Office, and other computer applications. Skills & Abilities Sales focused. Good customer relation skills - courteous, helpful. Flexibility with work schedule. Attention to detail and accuracy. Good organizational skills. Ability to learn about products and services to make qualified referrals. Ability to work as a team member. Exhibits excellent judgment in handling confidential information. Physical Requirements While performing the duties of the job, the employee is regularly required to stand; use hands to finger, handle or feel objects, or controls, reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to sit; climb or balance; stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions While performing the duties of this job, the employee occasionally works near moving mechanical parts. The noise level in the work environment is usually moderate. The employee must be able to work in close proximity to other co-employees and concentrate efforts on tasks despite noise, interruptions and general commotion.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Ability to

Relocate:

Carmel, IN 46033: Relocate before starting work (Required)

Work Location:

In person