Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country. Are you a motivated leader with a passion for team development and operational excellence?

As an Assistant Branch Manager, you'll play a pivotal role in supporting the success of our new Bloomfield Twp branch by overseeing daily operations, coaching staff to achieve sales and service goals, and ensuring exceptional member experiences. You'll collaborate with the Branch Manager to drive branch growth, implement creative strategies to enhance productivity, and make informed decisions that support both employees and members.

If you're ready to lead, problem-solve, and make an impact, we invite you to be part of our team!

The Opportunity:

We are seeking a full time Assistant Branch Manager for our Bloomfield Twp branch.

What You'll Do:

Assist Manager with all branch operations and staff supervision.

Coach and develop branch staff to achieve sales and service performance goals.

Ensure compliance with credit union procedures.

Use membership data to proactively offer additional products and services to members.

Suggest and promote creative ideas to increase sales productivity.

Design and promote activities to increase branch profitability.

Make exceptions to policy and procedures when necessary.

Write and administer performance reviews.

Effectively communicate changes in policy and procedure.

Resolve member disputes and defuse possible conflict.

Perform the duties of Vault Teller, as required.

Schedule cash and platform staff for efficient branch coverage.

Perform onboarding and training to new Tellers.

Contribute to branch sales goals.

Interpret and act on information in management reports.

Maintain knowledge of credit union consumer loan policies and procedures.

Oversee the complete loan process within the branch.

Provide notary and medallion signature guarantee services.

Provide membership, loan and cash services.

What You'll Need:

Bachelor's degree in a business-related field, preferred.

Three years current experience in a sales position in a financial environment.

Three years current experience supervising employees.

Ability to function as a team leader; effectively coach staff and achieve performance goals.

Ability to multi-task.

Proficient in Microsoft 365.Demonstrated analytical and problem-solving skills.

Able to initiate and embrace change.

Excellent interpersonal skills, including written and verbal communication and ability to work in a team environment.

Willingness to work in any of our branches, if needed.

What We Offer:

Monthly cash incentives for meeting performance goalsEmployee bonus programPaid lunch timeEmployee referral payouts for recruiting your friends and familyPaid time offPaid holidays (13 per year)401k plan match, dollar for dollar up to 4%401k additional employer contribution after one year at 5%Tuition reimbursement / Education assistanceMedical, dental and vision insurance effective date of hireHealth savings account (HSA)Flexible spending accounts for medical and dependent care expensesAdoption assistance for qualified expenses maximum $10,000 per childWellness initiatives and reimbursementsPre-paid legal services planIdentity protection planAccident supplemental planShort- & long-term disability plans paid for by companyCompany provided basic life insurance of $50,000 plus supplemental for employee, spouse, and childPet InsuranceFree financial planning assistanceNumerous fun employee events throughout the yearVolunteer and community engagement opportunitiesEmployee loan discounts (closed-end loans)Service / anniversary awardsEmployee discounts for company logo wearRecognition and awards for outstanding team and individual performance (branch and member service center employees)Ongoing training opportunitiesLeadership development programFlexible scheduling for students Equal Opportunity Employer / Disabled / Veterans