HVAC Branch Manager
Job
Russo Bros
East Hanover, NJ (In Person)
Full-Time
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Job Description
Branch Manager - HVAC Division Russo Bros |
East Hanover, NJ Compensation:
$120-135,000 + up to a 40 % Bonus Eligibility Join Our Winning Team! At Russo Bros. & Co., we believe great service starts with great people. For decades, we've built our reputation on quality work, strong teams, and a commitment to doing things the right way. Today, we continue to invest in our employees—offering stability, growth, and a team environment where you're more than just a number. Why You'll Love Working Here Lead atScale:
Guide a multi-million-dollar HVAC operation with top-tier technicians and leaders.Impact & Autonomy:
Full P&L ownership, KPI accountability, and strategic growth responsibility.Customer-First Culture:
Deliver same-day service with excellence and integrity.Career Development:
Leadership training, clear advancement pathways, and cross-brand collaboration.Benefits:
Medical, dental, vision, 401(k) match, PTO, paid holidays, company-paid life, disability, EAP. What You'll Do . Build and execute annual/quarterly business plans aligned to revenue, gross margin, and EBITDA goals. Drive growth through capacity planning, pricing discipline, add-on services, and market expansion. Manage budgeting, forecasting, and KPI cadence; course-correct with data-driven action plans. Recruit, develop, and coach service managers, field supervisors, and plumbers; build a performance culture. Partner with leadership on onboarding, safety/OSHA compliance, technical training, and career pathways. Ensure world-class customer experience (speed to schedule, conversion, NPS/CSAT, callbacks reduction). Strengthen parts/vendor relationships and inventory controls to improve first-visit completion. Collaborate cross-functionally (Marketing, Recruiting, Finance) to hit growth and profitability targets. What You BringREQUIRED
: 5+ years of leadership in r esidential HVAC service (field and ops). Proven success managing P&L, KPIs, and (ideally) multi-site or high-volume operations. Excellent communication, coaching, and change-leadership skills. Proficiency with Microsoft Excel; ServiceTitan (or similar FSM/dispatch) experience strongly preferred. Bachelor's degree in Business or related field preferred. Sales and customer service orientation You'll Be a Great Fit If You… Inspire teams and raise the bar on safety, quality, and customer care. Love using data/KPIs to drive decisions and continuous improvement. Thrive in a fast-paced, growth-focused environment and lead with urgency and integrity. EOESimilar jobs in East Hanover, NJ
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