A Banking Branch Manager manages operations and business at a bank branch office, or at the local office of a financial institution such as a brokerage or investment firm. Supervises branch staff, monitors customer accounts, loans or investment activities and security at the branch. Maintains communication with other branch managers and central or executive management. May direct local marketing promotions or participate in community events.
What You'll Do As Branch Manager, you'll be at the helm of branch operations while inspiring excellence through service, sales, and community connection. Lead & Inspire Coach, develop, and motivate branch staff to perform at their best. Create a positive, high‑energy, member‑focused team culture. Lead by example—modeling exceptional service, professionalism, and our core values. Drive Results & Operations Oversee daily branch operations to ensure efficiency, accuracy, and compliance. Maintain strong cash controls and operational integrity. Ensure policies, procedures, and training standards are followed consistently. Wow Our Members Build meaningful, long‑term relationships with members. Deliver a seamless, welcoming, and solutions‑focused member experience. Be a Community Champion Serve as a visible ambassador for Directions Credit Union. Represent the Credit Union at community events, outreach activities, and partnerships. Build strong relationships with local businesses, schools, nonprofits, and organizations. Collaborate with leadership and marketing to support financial education, community engagement, and brand awareness efforts. Inspire your team to get involved and take pride in serving the community. Every day, your work will help grow trust, visibility, and long‑term success—both for the Credit Union and the communities we support. Directions Credit Union is an
Equal Opportunity Employer:
We encourage applications from all qualified individuals regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, or any other characteristic protected under federal, state, or local law. Experience Required 3 - 5 years: Experience in a financial institution Preferred 1 - 2 years: Supervisory or leadership experience Education Preferred Associate of Applied Business or better in Banking & Finance or related field
Consistently introduces new ideas and demonstrates original thinking
Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well
Team Player:
Works well as a member of a group
Enthusiastic:
Shows intense and eager enjoyment and interest
Motivations Preferred Goal Completion:
Inspired to perform well by the completion of tasks Ability to Make an
Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
