Assistant Branch Manager (Bilingual Preferred)
ALLEGIANCE CREDIT UNION
2 Oklahoma City, OK Job Details Full-time 1 day ago Benefits Mileage reimbursement Qualifications Spanish Community partnership development Staff supervision Cash amount verification Management Team supervision Managing teams in a customer support role Coaching English Performance feedback (performance evaluation method) Mid-level Frontline customer support management Hiring Customer service training (staff training program) Community relationship building Business operations Legal compliance Task assignment Balancing end-of-day transactions Office of Foreign Assets Control (OFAC) Full Job Description
- A completed application is required for consideration of employment.
- Full-Time Assistant Branch Manager Main Branch Floating Position
- Mileage Reimbursement
- Bilingual Preferred
- Spanish/English
- Bilingual Bonus
- Role To assist the Branch Manger in directing the day-to-day teller and lobby operations of the branch, ensuring the branch meets organizational, financial, operational, service, and growth plans.
Attendance is an essential function of performing the duties of this job. Major Duties and Responsibilities Weight Description 30% Monitors all branch activities to ensure they are in compliance with established credit union policies and procedures. Oversees, hires, trains and evaluates the floating team to support the branches and the call center. Coaches the team to meet performance goals, assigns tasks, and supports members' needs. 30% Support the Main Branch Manager in reviewing branch work and performance. Assist the manager in reviewing goals and performs coaching and training to address issues. Manage the daily cash requirements for the credit union, including monitoring, balancing, and auditing of vault cash, cash machines, coin machine, and onsite ITMs. 15% Backup branch manager (any location), teller line, or lobby/call center as needed. 15% Provide training and supervision in service techniques, goal setting, and tracking. 10% Represents the branch as appropriate in its relationships with members, business partners, and community. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Performs other related duties as assigned.
