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MC Federal Credit Union

Branch Manager Berwick

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What they do

A Banking Branch Manager manages operations and business at a bank branch office, or at the local office of a financial institution such as a brokerage or investment firm. Supervises branch staff, monitors customer accounts, loans or investment activities and security at the branch. Maintains communication with other branch managers and central or executive management. May direct local marketing promotions or participate in community events.

$109,378 / year median in Pennsylvania

-0% projected decline

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Job Description

Branch Manager Berwick

Berwick, PA

1 DAYS AGO

22893559

Summary

Berwick, PA

In-Person

$58000.00 per Year

2 Years Experience

High school graduate or equivalency certificate (GED)

No Commission

43.00 hours per week / Day Shift / Full-Time

Description The Branch Manager is responsible for overseeing the day-to-day function of the branch and conducting business development for their coverage area. The Branch Manager must coach and motivate staff to recognize and fulfill individual and Branch expectations and should meet their own individual goals and service expectations. This individual should identify and meet the needs of the Credit Union's existing and prospective members and is ultimately responsible for all functions of the branch including answering inquiries about accounts (shares & loans), opening new accounts, offering consumer loans, and assisting with any member issues.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Manage all aspects of Branch operation, ensuring compliance with all Credit Union policies and procedures

Develop the Branch staff and create a team atmosphere with the assigned branch and between branches.

Develop and maintain relationships with potential and existing members, and community organizations (business development)

Assist in building a working environment with clear goals, constant communication, feedback, and recognition.

Provide feedback to management regarding marketing ideas and sales efforts.

Participate in training of staff, evaluation of performance, and recommendations of appropriate action regarding promotions or disciplinary action as necessary.

Understand and enforce applicable financial institution rules and regulations

Assist in developing and maintaining an engaged and accountable workforce.

Oversee the opening and closing of the branch and the work schedule(s) of the staff.

Assist in the training and motivation of staff in cross-selling of the Credit Union's products and services to strengthen member relationships and encourage participation in Credit Union events and fundraising activities

Ensure staff completes all required training in a timely manner

Seek consumer loan applications and provide appropriate follow-up.

Provide branch support through the operation of a cash drawer, account maintenance and opening, loan maintenance and application, and other branch operations tasks as needed

Represent the Credit Union in public relations activities and community events.

Maintain a professional appearance among staff and when representing the Credit Union.

Perform other duties as assigned.

PERFORMANCE MEASUREMENTS

Personal and branch profit goals are met or exceeded. Expenses are controlled and well managed.

Capitalizes on opportunities to increase member utilization, SEG penetration, and community involvement. Schedules on-sites and other events to engage the community and develop business.

Demonstrates ability to have effective open communication with all levels of the organization.

Takes ownership of member issues and one's actions.

Fosters teamwork by cooperating and collaborating with others.

Conducts oneself with integrity, being honest, trustworthy, ethical, and dependable.

Demonstrates a service mindset showing genuine concern for the needs of the members, the team, and the Credit Union as a whole. Promotes the same within the team.

Maintains a high degree of confidentiality and promotes the same within the team.

Shows competency with policies, procedures, and regulations. Ensures team is knowledgeable in all related areas and that the branch is compliant.

QUALIFICATIONS EDUCATION/EXPERIENCE

Bachelor's Degree from a four-year college or equivalent experience

PREFERRED KNOWLEDGE

3 years management experience preferred

SKILLS/ABILITIES

Consumer Lending experience

Excellent communication and interpersonal skills

Detailed knowledge of financial institution rules and regulations with a willingness to comply

Exhibit strong attention to detail and excellent organizational skills

Ability to manage and motivate staff, including evaluations

Strong business development skills

Proven ability to work within a team

Dedicated work ethic with personal and professional integrity

Ability to undertake and complete multiple tasks, meeting deadlines

Commitment to the credit union philosophy of "People Helping People"

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION TALKING

Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly or quickly.

AVERAGE HEARING

Able to hear average or normal conversations and receive ordinary information.

AVERAGE VISUAL ABILITIES

Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.

PHYSICAL STRENGTH

Sedentary work: sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.) ___________________________________________________________________________________

WORKING CONDITIONS NONE

No hazardous or significantly unpleasant conditions (a typical office environment)

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY

Ability to handle multiple complex issues and problems simultaneously

MATHEMATICS ABILITY

Ability to perform basic mathematical calculations

LANGUAGE ABILITY

Skillful in written and verbal communication Additional Details How To Identify Potential Job Scams