Inspire Federal Credit Union is seeking an experienced and motivated Branch Manager to lead branch operations and deliver exceptional member experiences. This role is responsible for driving operational excellence, developing a high-performing team, strengthening community relationships, and achieving branch growth goals. The Branch Manager serves as a visible leader within the branch and the community while supporting Inspire FCU's mission and strategic objectives. Key Responsibilities Leadership & Branch Performance Provide strategic leadership to ensure smooth daily operations and alignment with organizational goals Oversee branch operations and initiatives in partnership with the Lead MRS Lead branch efforts to meet and exceed sales targets for loans, deposits, and member engagement Analyze branch performance data and implement strategies for continuous improvement Monitor financial and operational reports to track progress against goals Member Experience & Business Development Ensure exceptional member service and resolve member concerns as needed Build strong relationships with members, business partners, and community organizations Promote Inspire FCU products and services to support growth and deepen member relationships Actively represent Inspire FCU at community events and serve as a brand ambassador Develop and execute action plans to meet or exceed branch targets Team Development Lead, coach, and develop Member Relationship Specialists Conduct performance evaluations and support professional development planning Foster a positive, collaborative, and high-accountability work environment Operations, Compliance & Risk Support efficient branch operations, including compliance, risk management, and internal controls Ensure adherence to all federal, state, and internal policies and procedures Conduct regular reviews and audits to identify opportunities for improvement Support fraud prevention, security, and data protection efforts Qualifications High school diploma or equivalent required 3-5 years of experience in branch management, retail banking, or financial services Strong background in sales, business development, and relationship building Proven experience leading and developing teams Excellent leadership, communication, and organizational skills Ability to analyze financial and operational data to drive results Proficiency in branch operations including cash handling, loans, and member service Customer-focused with a solutions-oriented mindset Ability to travel reliably to Inspire branches, training events, and community events Why Join Inspire FCU? Inspire FCU offers a comprehensive benefits package, including health and welfare benefits, paid time off, and a 401(k) plan. We believe in empowering our employees, recognizing their contributions, and providing opportunities for both personal and professional growth. Join our dynamic team and help us continue to serve our members with the highest level of care and innovation. Inspire Federal Credit Union is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace and providing equal employment opportunities to all applicants.
Job Type:
Full-time Pay:
$60,000.00 - $65,000.00 per year People with a criminal record are encouraged to apply