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Hometown Finance of York

Branch Manager

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Job Description

GENERAL SUMMARY

The Branch Manager position is subject to all U.S. department of Labor (DOL) laws and rules governing exempt/non-exempt qualifications. Per that rule, this position has been determined to be defined an classified as "Non-exempt".

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. PERSONNEL-Ensures that qualified individuals are hired and that branch personnel are managed effectively.

This includes:

Recruits, selects, and hires qualified branch employees. Maintains proper staffing levels in the branch. Retains and motivates qualified employees. Ensures that all employees are properly trained in their current positions. Develops individuals for future promotion. Trains new employees and assists with their on-boarding with AMG/Hometown Fin. 2.

PLANNING AND

CONTROL-develops, implements, controls, and monitors the branch's business plan. 3.

BUSINESS

DEVELOPMENT-Meets growth objectives, as assigned.

This includes:

Takes initiative in implementing business development programs Sources new markets, internal and external Monitors and evaluates effectiveness of marketing efforts Sources acquisition prospects Makes external business call to prospective and current dealers Trains and encourages branch employees in business-development techniques and monitors their performance. 4. CREDIT-Ensures that the branch's portfolio meets AMG/Hometown Finance corporate goals and standards.

This includes:

Is alert at all times to both the quantity and also the quality of the branch's portfolio Is thoroughly knowledgeable regarding all details of the company's products. 5.

COLLECTIONS

•Ensures that delinquency is controlled at acceptable levels, through training and effective utilization of branch personnel. Personally works all loans that are potential charge-offs, first payment defaults, and accounts with NSF checks during the first three payments Personally works all delinquent Real Estate loans On a daily basis, reviews the work of individuals assigned to collections. Ensures that all active charge-off accounts are worked to a conclusion. Ensures that the staff is knowledgeable of the laws governing collection activity. Ensures that branch employees are trained in effective collection techniques. 6.

LAWS AND REGULATIONS

•Maintains an up-to-date, functional knowledge of all laws and regulations, ensuring compliance at all times. 7. REPORTS

•Analyzes reports related to the management of branch operations and to the development and management of the branch's assets, taking action as appropriate. 8.

INSURANCE SALES

•Understands each insurance product that can be offered to customers, ensures that all branch employees are thoroughly familiar with each product, and that appropriate products are presented and solicited to every customer. (Consumer Division only) 9. PROFITS

•Ensures that the branch meets the profit and profit-improvement goals established by and for the branch. 10.

CUSTOMER SERVICE

•Maintains continuous improvement in customer service, ensuring that all branch employees are alert to positive customer service opportunities. 11. LEADS

•Branch to achieve its annual Performance Plan.

COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
Job Knowledge:

Competent in required job skills and knowledge. Exhibits ability to learn and apply new skills. Keeps abreast of current development. Requires minimal supervision.

Judgement:

Displays willingness to make decisions. Exhibits sound and accurate judgment. Supports and explains reasoning for decisions. Includes appropriate people in decision-making process. Makes timely decisions.

Initiative:

Must be proactive in soliciting eligible potential customers and current borrowers. Must work enthusiastically and productively with dealers. Must constantly be alert to opportunities to increase business in the branch, both from internal and external sources.

Decisions :

Must continually make decisions that will affect the lending and/or collecting of Company money.

Planning/Organizing:

Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized matter.

Oral and Written Communication:

Speaks clearly and persuasively. Listens and gets clarification. Responds well to questions. Writes clearly and informatively. Edits work for spelling and grammar. Varies writing style to meet needs. Presents numerical data effectively.

QUALIFICATIONS

Education-High School Diploma Pass a Background check

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Job Type:
Full-time Pay:

$45,000.00

•$50,000.00 per year

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:
Lending:

1 year (Preferred)

Collections:

1 year (Preferred)

Cash Handling:

1 year (Preferred) Customer service: 1 year (Preferred)

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance