Drive Branch Growth :

Implement marketing plans, build business relationships, and manage daily operations to meet goals.

Lead Loan Processes :

Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service.

Address Delinquency :

Proactively manage delinquent accounts with urgency. Be a

Hands-On Leader :

Set the standard for customer service and sales, addressing customer concerns with professionalism.

Develop Your Team :

You're not just a manager—you're a coach, mentor, and career developer. Lead by example, inspire growth, and foster a culture where customer service excellence and strong relationships are at the core of everything we do.

Manage Performance :

Conduct evaluations, offer feedback, and partner with Talent Acquisition for recruitment efforts.

Ensure Efficient Operations :

Handle scheduling, payroll, and expenses to ensure smooth branch operations.

Qualifications Community Impact:

Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support.

Leadership and Influence:

1-2 years of leadership/management experience showcasing proven skills in influencing and leading others, with a focus on personal and organizational growth.

Career Development:

Commitment to career advancement, with a history of taking on new challenges and continuous learning.

Customer Guidance:

Experience in guiding clients or stakeholders through various processes, providing support and advice.

Team Support:

Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.

Educational Background:

High School diploma or equivalent; associate or bachelor's degree is a plus.

Industry Experience:

1-2 year(s) in the consumer finance, lending, or banking industries preferred.

Work Location:

149 Old Hickory Boulevard, Jackson, TN 38305

Hours :

Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons

Base Salary:

$52,000 - $79,000 The base salary range represents the low and high end of the anticipated salary range for this position based on the U.S. average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #

HFCLP Key Words:

Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Bank Teller, Sales, Collections, Leadership EEO Statement Attain Finance Supports Equal Employment Opportunity. Attain Finance (dba Cash Money®, LendDirect®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. 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