Branch Operations Manager Point Bank - 3.1 Frisco, TX Job Details Full-time 11 hours ago Qualifications Customer records maintenance Community partnership development Banking risk management Financial services customer support Customer relationship building Managing teams in a customer support role Promoting bank products Mid-level Frontline customer support management Accurate transaction records management Managing clients in a customer support role Overseeing compliance functions Customer engagement Leading team collaboration initiatives CRM system proficiency Community relationship building Business operations Team motivation (leadership skill) Communication skills General management Team building Banking regulatory compliance Full Job Description Frisco is growing fast, and PointBank is growing right along with it. For more than 140 years, we have served North Texas with genuine community banking, personal relationships and a commitment to doing what is right for our customers. Now we are opening a brand new location in Frisco, and we are looking for a Branch Operations Manager who is ready to lead, inspire and build something meaningful from day one. This is your opportunity to guide a team, shape a new branch and carry forward a legacy of service that has earned the trust of generations. What You Will Lead As the Branch Operations Manager, you will set the tone for the entire Frisco location. You will lead a team that delivers prompt, efficient, friendly service while building strong customer relationships. You will oversee daily operations, ensure compliance, drive branch growth and create an environment where employees feel supported, motivated and confident in their ability to succeed. Your Impact Lead and develop a high performing team focused on customer service and community relationships Build branch growth by ensuring excellent service, confident product guidance and consistent in branch engagement with customers Oversee daily operations, compliance and risk management to ensure a secure and efficient branch Support customers with complex needs and provide guidance on PointBank products and services Maintain accurate records, reporting and CRM activity to support branch goals Foster a positive, professional environment that reflects PointBank values Represent PointBank in the Frisco community and build partnerships that strengthen our presence Why PointBank PointBank is a place where leaders grow, teams thrive and careers have purpose. We believe in community, integrity and service. We believe in developing strong managers who care about people and take pride in building relationships. At our new Frisco branch, you will help write the next chapter of a bank that has been trusted for more than a century. Ready to Grow With Us? If you are a confident leader, a strong communicator and someone who thrives in a growing market, we want to meet you. Join us in Frisco and help build a branch that reflects the very best of PointBank. The above statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Recruiter at 940-686-7087. PointBank is an Equal Opportunity Employer of minorities, women, veterans and disabled.