Branch Operations Supervisor

Essential Functions:

Operational Excellence

• Monitors the flow of inventory in the facility frequently throughout the day, making adjustments to team assignments as needed.
• Identifies and resolves equipment issues
• Identifies and assists in implementing process improvements or new processes launched from corporate
• Identifies and takes action on needs for efficient operations, safety issues, and bottlenecks
• Ensures all associates comprehend and execute safety work practices by performing regular safety observations and having regular safety discussions; identifies and resolves safety issues including those escalated from associates
• Completes all incident reports for in-house product damage, near misses and injuries, and equipment incidents; completes accident reports for associate injuries Team Leadership
• Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
• Communicates clear expectations for associates, monitors and manages associate performance for accuracy and timeliness, providing timely and constructive feedback
• Conducts team huddle, including safety topics, upcoming events and demand for the day
• Works with associates to build a work environment of engagement and inclusion
• Makes recommendations in the candidate selection process for nonexempt roles
• Helps associates on the team transition through change
• Leads the onboarding and training process for associates
• Communicates and builds partnerships with cross functional teams Manager-on-Duty (as scheduled)
• Providing full leadership over the branch, which includes but is not limited to resolving associate concerns, addressing customer needs, maintaining a safe work environment
• Regularly walks the branch, observing associates working safely and meeting production guidelines
• Responsible for executing opening and closing procedures
• Validates associates are working safe and free of clutter
• Funnels non-MOD activities (e.

g., customer complaints, management approvals, and other run the business activities) to appropriate non-MOD leaders

Requirements:

• Bachelor's degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field (or equivalent experience in distribution center/warehouse operations or related area)
• Minimum of 6 months experience providing direction or supervision to teams (with or without direct report responsibility) and providing feedback
• Experience supporting or participating in the process of training, mentoring, and developing associates
• Basic math and reading comprehension skills
• Basic computer skills, including working knowledge of Microsoft Office
• Proven record of complying with safety requirements

Preferences:

• Experience building a culture of safety among subordinates and peers
• Experience working with and communicating to next level leadership
• Experience with software applications such as Microsoft Office and/or a Warehouse Management System
• Bi-lingual skills, if applicable to the facility About Lowe's Lowe's Companies, Inc.

(

NYSE:

LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. We're glad you're interested in building your career with us. Lowe's is dedicated to service, which begins with serving our associates. Lowe's team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe's Companies, Inc. (

NYSE:

LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe's and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.