FIRST SECURITY BANK

(Jax) in Searcy, Arkansas, United States\nJob Description\nSUMMARY\nFirst Security Bank is seeking a professional, energetic and team-oriented individual to join our team as a Tech Center Pro! If you are passionate about serving our Arkansas communities and want to be part of a dynamic, service-driven team, we encourage you to apply!\nIn this role, you will have the opportunity to support and rotate through multiple departments within the Tech Center, gaining valuable hands-on experience in a variety of operational, support and technology-related functions.

Depending on business needs, assignments may range from short-term cross-training opportunities to longer-term placements within a specific department. This position requires on-site work.\n

QUALIFICATIONS

EDUCATION

EXPERIENCE

| SKILLS\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed within are representative of the knowledge, skill, and/or ability required.\nMust be at least 18 years of age.\nHigh School Diploma or GED required.\nBachelor's degree preferred.\nProficiency with Outlook, Word, Excel, typing, 10-key, and utilization of the internet is required.\nCommitment to demonstrating First Security's Core 5 values with customers and coworkers.\n

HOURS OF AVAILABILITY

Regularly Scheduled Hours/Week:

40 (+) hours per week | Monday - Friday 8:00am - 5:00pm | •Extended working hours may be required.\n

ESSENTIAL DUTIES AND RESPONSIBILITIES

\nProvide support to various Tech Center departments, including but not limited to:\nDeposit Operations\nATM/Debit Services\nACH/Wire Services\nItem Processing\nDocument Imaging\nCall Center\nCash Management\nInternet Banking\nFraud and BSA Compliance\nBookkeeping\nHelp Desk\nDemonstrate the ability to effectively manage multiple tasks and competing priorities simultaneously while maintaining accuracy, efficiency, and attention to detail.\nAdapt to various leadership styles and changing priorities to develop operational and back-office banking knowledge.\nLearn, understand, and consistently apply bank policies, procedures, and regulatory requirements across multiple operational and support areas.\nAssist with maintaining accurate process documentation.\nDevelop proficiency in core banking systems, digital banking platforms, and other internal software applications, providing operational support as needed.\nSupport and promote a positive work environment.\nEnsure audit controls are followed to protect the Bank from unnecessary risk and exposure.\nProtect all customer information and bank operations through strict confidentiality.\nOperate computer software and equipment, telephone, scanner, and copier, and develop proficiency with internal banking systems.\nMaintain reliable transportation, punctual attendance, and the ability to work on-site with extended hours when necessary.\nPerform additional duties as assigned by management.\n

SUPERVISORY RESPONSIBILITIES

None\n

SOFT SKILLS

\nFoster a culture that values high ethical conduct, critical thinking, problem-solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback that generates trust.\n

PHYSICAL DEMANDS

\nPossess sufficient mobility to work in a standard office setting. Perform repetitive hand, arm, wrist, and finger movements while handling currency, documents, and/or office equipment. Substantial time may be spent on the telephone, operating computers, reaching, sitting, and/or standing while occasionally stooping, kneeling, or crouching. The employee must have the ability to speak and hear well enough to carry on customer interactions, conversations, and presentations both in person and over telecommunications. Have near/far visual acuity to identify customers, currency, and reading materials in printed or electronic formats. The employee must occasionally lift and move up to 50 pounds.\nThe work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\n

MENTAL DEMANDS

\nThe duties of this position require strong independent problem-solving skills to manage multiple projects and their accurate and timely completion. Able to interact with and lead others in a calm and patient manner; maintaining confidentiality and professionalism in all situations. Able to analyze information, evaluate options, and make sound judgements in a timely manner. Strong mathematical competency related to currency, including adding, subtracting, multiplying, and dividing whole numbers, fractions, and decimals. 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