AR SPECIALIST DHCS

Home of Guiding Hands Corp

• 3.

9 El Cajon, CA Job Details 7 hours ago Benefits Cell phone reimbursement Qualifications Vendor relationship building Customer communication HIPAA compliance HIPAA Employee relationship building Healthcare privacy protection Full Job Description Job Summary The Account Receivable Specialist works independently and demonstrates strong customer service, analytical, and problem-solving skills. This position is responsible for billing, accounts receivable, and revenue-cycle accounting for assigned Community Services and Transportation programs. The Account Receivable Specialist understands and interprets payor contracts, program requirements, and HGH billing and collection policies and practices. The position collaborates closely with Program Managers and Finance to ensure services are accurately captured, billing is completed timely, claims are submitted accurately, and receivables are appropriately monitored and reconciled. The Account Receivable Specialist utilizes data from various operational and financial systems, including payroll/timekeeping reports when applicable, to support billing and reconciliation activities. The position also performs assigned month-end close responsibilities, prepares reports and analyses, supports audits, and recommends improvements to billing and revenue-cycle processes. Tasks, Duties, and Responsibilities Responsible for the accuracy of billing, invoicing, and cash receipts for our Community Services and Transportation Divisions. Possesses advanced knowledge of government funded programs and services. The Account Receivable Specialist is also responsible for month-end close tasks related to the revenue cycle. Performs the overall billing tasks for programs funded by the California Department of Development Services (DDS), including: Ensuring effective flow of client charges through the UKG system. Ensuring accurate claim submission, via coordination with Program Managers and performing account reconciliations. Thorough follow-up on AR balances, investigating outstanding amounts and resolving unpaid or underpaid items. Reviews and tracks program rate schedule changes to ensure fully allowed reimbursement. Maintains current processes and controls for Billing/AR (Great Plains, Cantata Health Systems/NTT, SANDIS, eBilling), ensuring full utilization of the systems. Recommends and assists with UKG upgrades, implementations, and changes. Assists with the documentation, review, and design of workflows to ensure compliance with company's policies and procedures. Develops and maintains cooperative and positive relationships with managers, team members, vendors, payors, etc. Responds to external and internal customers and stakeholders in a timely and professional manner. Prepares schedules and reports as required for use in management reporting, periodic reports, annual cost reports, rate increase requests (health & safety waivers), and annual financial statement audit. Prepares supporting documentation for financial and service-related audits. Performs other accounting, financial, or administrative tasks as required. Participates in special/ad hoc projects as required. Regularly attends monthly staff meeting and continuing education sessions as requested. Working knowledge of various business systems utilized by department. Knowledge, Skills, and Education At least 5 years of experience within Accounting field Proficiency in Microsoft Word, Excel, and Outlook. Strong attention to detail and accuracy. Excellent computer and organizational skills required. Able to establish and maintain effective relationships with consumers, co-workers, families, volunteers, vendors, and the public. Possesses a high degree of patience and the ability to tolerate frustrating situations. Knowledge of HIPAA Guidelines and Patient Privacy required. Able to multi-task and manage work time efficiently. Physical Requirements/Work Environment This job operates in a professional office environment. The employee requires dexterity in using telephone, computer keyboard, mouse and calculator while seated at a desk. The employee is frequently required to stand, walk, and sit. The employee may frequently move to interact with fellow employees and/or clients. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Electronic Visit Verification and Location Data Notice In accordance with California and federal requirements related to Electronic Visit Verification (EVV), Home of Guiding Hands utilizes electronic timekeeping systems and/or mobile applications that may capture date, time, and location information at the point services are provided or when employees clock in and clock out. This information is collected solely for purposes related to legal compliance, payroll processing, billing verification, quality assurance, and operational oversight. By accepting or continuing employment with Home of Guiding Hands, or by using a company-issued device, receiving a cell phone stipend, or installing and/or using any agency-required applications on a personal device, the employee acknowledges and consents to the collection and use of this information as described above. Employees should have no expectation of privacy in connection with location data captured during working hours or while performing job-related duties. Values Innovation

• We encourage creativity and innovation because we believe that by striving for more efficient and effective ways of doing things, we can achieve exceptional results. Our drive for success is shared by all. Our organization focuses on solutions and refuses to maintain the status quo. We challenge our team to be ahead of industry trends as we strive to lead and not follow. Collaboration
• We believe that working together collaboratively is the foundation of a culture that values teamwork, communication, and cooperation. This belief is central to every part of our business, both internally and externally, and strengthens our community. Accountability
• We take responsibility for our actions and for delivering on our commitments. We believe that by being transparent and accountable, we build trust and maintain the respect of our stakeholders. Respect
• We treat everyone with respect and dignity. We value inclusivity and believe that by upholding a culture of respect, we can foster a positive and supportive work environment. We treat others as we would want to be treated. Empathy
• We value empathy and understanding in all our interactions.

We seek to understand the perspectives and needs of our colleagues, clients, and stakeholders to meet them with kindness and compassion. Equal Opportunity Employer Statement Home of Guiding Hands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability. About HGH Home of Guiding Hands is a non-profit organization that was established in 1967 by a small group of dedicated and ambitious community members. The Mission of HGH is "to improve the lives of those we serve". We support children and adults in San Diego and Imperial Counties with intellectual and developmental disabilities, such as Down syndrome, epilepsy, autism, and cerebral palsy. We provide a full continuum of care including residential care in specialized group homes, independent living support, respite care, and adult foster home services. Additionally, we provide early childhood assessments and services, tailored day support, Life Planning workshops, county-wide transportation services, and on-site activities at our resource center. To see all our available career opportunities please visit: https://www.guidinghands.org/careers/ (https://www.guidinghands.org/careers/) Experience Required 5 year(s): At least 5 years of experience within Accounting field Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.