Accounts Receivable Specialist

Description We are looking for an Accounts Receivable Specialist to support a manufacturing business serving the hotel amenities market in California. This contract opportunity with permanent potential is ideal for someone who can oversee invoicing, payment application, and customer account follow-up with a high level of accuracy. The position works closely with operations, shipping, and internal business partners to keep receivables current and resolve billing issues efficiently.

Responsibilities:

• Create and send customer invoices by matching order details, shipping records, and agreed pricing for manufactured hospitality products.
• Review open receivables regularly and contact hotel groups, commercial clients, and distribution partners to secure timely payment.
• Post incoming payments, maintain accurate cash activity records, and reconcile customer balances and monthly account statements.
• Research billing discrepancies such as deductions, short payments, returns, and delivery-related questions, then drive issues to resolution.
• Partner with manufacturing, warehouse, and shipping teams to clarify order changes, proof of delivery, and fulfillment variances that affect billing.
• Work with sales and other internal stakeholders to address credits, contract-related questions, and collection strategies for larger customer accounts.
• Prepare accounts receivable reporting that highlights aging trends, collection status, and opportunities to improve cash flow.
• Maintain organized documentation and account records in accordance with company controls, reporting standards, and audit expectations.
• Provide support during month-end close activities and assist with audit requests tied to receivables and customer transactions. Requirements
• At least 3 years of accounts receivable experience, preferably in a manufacturing, distribution, or hospitality-related setting.
• Hands-on experience with billing, commercial collections, cash applications, and daily cash activity processing.
• Understanding of how purchase orders, shipping documents, returns, and fulfillment details impact customer invoicing and account reconciliation.
• Strong proficiency in Microsoft Excel and comfort working in accounting systems; QuickBooks experience is preferred.
• Ability to communicate professionally with customers and internal teams while resolving payment and billing concerns.
• High attention to detail with a track record of accurate data entry, reconciliations, and record maintenance.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced, deadline-driven environment.

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