We are looking for a personable, detail-oriented Accounts Receivable team member to join a busy utility billing team in California. This long-term contract opportunity is ideal for someone who enjoys working directly with the public, manages financial transactions accurately, and stays composed when helping customers with billing questions. The role is fully onsite and focuses on in-person payment support, account research, and day-to-day cashiering responsibilities in a high-volume environment.

Responsibilities:

• Receive and process utility bill payments made in person, including cash, checks, and credit card transactions.
• Provide courteous front-counter support to customers, answering billing questions and assisting individuals who may be frustrated or confused about their accounts.
• Balance cashiering duties with accounts receivable tasks to support daily payment operations efficiently and accurately.
• Research customer accounts within billing and accounting systems to verify balances, review payment activity, and resolve routine issues.
• Maintain accurate records of financial transactions and ensure all payments are posted correctly.
• Support the team during peak workload periods, including increased activity related to renewals and other seasonal billing demands.
• Use computer-based tools and internal software platforms to access account information, process transactions, and update records as needed.