Description We are looking for an Accounts Receivable Clerk to support a healthcare organization in Santa Cruz, California on a Contract basis. This role focuses on maintaining accurate receivables, coordinating billing activity, and helping resolve payment issues with professionalism and discretion. The ideal candidate brings strong attention to detail, sound judgment, and the ability to work effectively with patients, insurers, and internal teams in a fast-paced clinical setting.

Responsibilities:

• Manage day-to-day receivables activity, including issuing invoices, applying payments, tracking open balances, and pursuing outstanding claims.
• Review account records for billing errors or payment inconsistencies and communicate findings to support timely resolution.
• Partner with clinical staff, insurance carriers, and patients to obtain documentation needed for accurate charge processing and reimbursement.
• Process and monitor insurance claims, confirm billed amounts are correct, and maintain up-to-date account balance information.
• Contribute to month-end financial close by organizing receivable data and preparing routine aging and status reports.
• Handle billing questions, disputed charges, and collection-related concerns with a high level of customer service and professionalism.
• Safeguard confidential patient and financial information while completing all work in accordance with healthcare privacy standards.
• Follow established organizational policies and applicable local, state, and federal requirements related to billing and collections. Requirements
• High school diploma or equivalent required; additional education in accounting, finance, or a related discipline is preferred.
• At least 2 years of experience in accounts receivable; prior exposure to healthcare billing environments is an advantage.
• Working knowledge of accounts receivable processes, billing practices, and core financial principles.
• Experience with account reconciliation, cash application, and collection activities, including commercial collections.
• Proficiency with Microsoft Excel and comfort using business systems and database applications.
• Strong verbal and written communication skills with the ability to interact clearly with multiple stakeholders.
• Demonstrated attention to detail, sound problem-solving ability, and discretion when handling sensitive information.

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