We are looking for an Accounts Receivable Coordinator to join a legal organization in Walnut Creek, California in a contract capacity with the potential to become permanent. This position is well suited for someone with at least one year of experience who enjoys investigative, detail-oriented work. The role focuses on resolving unapplied cash, researching payment discrepancies, and helping ensure incoming funds are properly identified and recorded. Candidates who are organized, adaptable, and comfortable learning multiple systems will be set up for success in this hybrid opportunity.

Responsibilities:

• Investigate unapplied cash balances by reviewing overpayments, duplicate remittances, and missing payment instructions to determine the correct resolution.
• Connect with collectors, clients, insurance carriers, third-party payment processors, and internal teams to obtain allocation details and clarify outstanding payment questions.
• Examine account and payment activity to identify posting errors, resolve incorrect payer assignments, and support accurate application of funds.
• Process check receipts and provide assistance with identifying electronic and credit card payments when supporting documentation is unclear.
• Prioritize weekly cash resolution work by addressing larger-dollar balances first and maintaining progress on aging unapplied items.
• Prepare refund or check request documentation for approvals and coordinate next steps with the appropriate internal stakeholders.
• Review write-off and deduction requests for accuracy, completeness, and alignment with supporting records.
• Handle payment-related communication issues by researching remittance details and following through with the appropriate parties until resolved.

Please reach out to John Miller for immediate consideration.