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PG
Pathway Group
Accounts Receivable Clerk / Collections Specialist
Career Insights for Accounts Payable / Receivable Clerk
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Based on California data
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What they do
An Accounts Payable or Receivable Clerk keeps records of accounts and financial transactions, with specific responsibility for Accounts Payable/Receivable. Works for a business or bookkeeping service. Provides information for financial and tax reports completed by an accountant.
$50,497 / year median in California
-16% projected decline
Job Description
Accounts Receivable Clerk /Collections(Construction) Monday-Friday 8am-5pm We are seeking a detail-oriented AP/AR Clerk to join our construction accounting team. The AR / Collections Specialist is a hands-on, full-cycle accounts receivable position responsible for helping move customer billings from project activity through invoice, collection, and final payment. The role combines construction billing, accounts receivable management, retention and payment documentation, account reconciliation, and active collections across the company. Key ResponsibilitiesAccounts Receivable & Collections Manage an assigned portfolio of customer accounts from billing through final collection. Monitor the AR aging and prioritize accounts based on invoice age, dollar amount, payment commitments, and risk. Contact customers by phone and email regarding outstanding invoices. Obtain payment status, expected payment dates, and next steps from customers. Follow up consistently on payment commitments until payment is received or the issue is appropriately resolved or escalated. Maintain accurate collection notes documenting customer communications, payment commitments, disputes, issues, and follow-up requirements. Investigate the reason for delayed payments, including accounting, project, approval, documentation, billing, or customer-related issues. Coordinate with the appropriate internal teams to resolve payment issues. Escalate significantly aged, high-dollar, or difficult accounts with a clear summary of the issue, collection history, and actions taken. Construction & Public Works Billing Support the monthly billing cycle for construction and public works projects. Review billing information provided by Project Managers, including: Schedules of Values (SOVs) WIP updates Projected billing Quantities Contract values Approvals Supporting documentation Prepare complete billing packages and verify required documentation and approvals before invoices are processed. Enter and process billing in Sage Intacct. Intercompany & AR Support Process assigned intercompany billing between related companies, including applicable sawcutting and grinding activities. Review quantities, rates, and supporting documentation and research discrepancies as needed. Assist with customer account reconciliations. Research unapplied or incorrectly applied payments. Support month-end AR activities and reporting. Perform other accounts receivable and accounting-related duties as needed. Qualifications 3+ years of experience in accounts receivable, construction billing, commercial collections, or a related field. Construction, heavy civil, public works, manufacturing, or other high-volume B2B experience preferred. Proven experience managing an AR aging and actively following accounts through payment. Strong collections skills with the confidence to ask direct questions and pursue outstanding payments. Comfortable handling difficult conversations while maintaining professional customer relationships. Strong follow-through and ability to track multiple outstanding issues, payment commitments, and deadlines. Strong problem-solving and investigative skills. Ability to identify why a payment is delayed and determine the appropriate steps to resolve the issue. Excellent organizational and time-management skills. Ability to manage a high volume of invoices, open items, payment commitments, billing deadlines, and follow-ups. Strong communication skills, both written and verbal. Ability to work effectively with Project Managers, Operations, Accounting, and customers. Strong attention to detail when working with contracts, SOVs, invoices, quantities, payments, releases, and supporting documentation. Solid Microsoft Excel skills. Experience working with an ERP or accounting system; Sage Intacct experience strongly preferred. High school diploma or equivalent required. Additional education in Accounting, Finance, Business, or a related field is a plus. Preferred Qualifications Direct AR, billing, and collections experience within a construction, paving, heavy-civil, or public-works environment. Familiarity with California public-works billing and payment processes. Experience with progress billing and Schedules of Values (SOVs). Knowledge of retention, preliminary notices, lien waivers/releases, and mechanic's lien processes. Experience working directly with Cities, Public Works agencies, school districts, general contractors, and subcontractors. Experience using Sage Intacct or similar construction accounting/ERP software