We are looking for an Accounts Receivable Specialist to join our team in Atlanta, Georgia in a contract-to-permanent capacity. This position is ideal for someone who excels at managing commercial collections, monitoring outstanding balances, and keeping payment activity organized across a high-volume account portfolio. The person in this role will play a key part in improving cash flow by driving timely follow-up, resolving invoice barriers, and coordinating closely with internal teams and client systems.

Responsibilities:

• Manage a portfolio of approximately 125 customer accounts, with a strong focus on reducing overdue balances and accelerating payment collection.
• Reach out to customers with invoices more than 31 days past due on a recurring weekly basis, confirm clear payment dates and amounts, and record all collection activity accurately.
• Maintain detailed tracking of customer payment commitments, verify incoming funds against promises made, and quickly identify missed payments for follow-up.
• Process and oversee invoice submissions through customer procurement and vendor management platforms while addressing purchase order, pricing, and approval discrepancies.
• Collaborate with Operations and Accounting to investigate and resolve billing disputes, partial payments, credit issues, and other account reconciliation matters.
• Prepare weekly aging follow-up updates by business zone and organize collection notes for leadership review meetings focused on accounts receivable performance.
• Draft customer communication related to delinquent balances, including past-due reminders, final notices, and service warning documentation for management approval.
• Apply incoming cash receipts and reconcile unapplied payments or credits within QuickBooks Online to ensure account records remain current and accurate.