ABC Plumbing, Sewer, Heating, Cooling & Electric is looking for an outstanding Accounts Receivable & Financing Specialist who is detail-oriented, highly organized, and has excellent problem-solving and customer service skills. This position will play a critical role in managing the company's financing process while also supporting accounts receivable functions. The ideal candidate will take ownership of financing from start to finish, provide support to customers and internal teams, and ensure all accounts and financing processes are handled accurately and efficiently. If you are someone who enjoys solving problems, communicating with customers and teams, and taking ownership of important processes, we'd love to talk with you!

RESPONSIBILITIES INCLUDE

Outbound calling for Accounts Receivable collections Own the timely, end-to-end financing process - staying on top of technician call-ins while analyzing financing company reports to catch trends and ensure no applications are missed Field technician closeout calls to process payments and resolve payment resistance Maintain customer accounts, including account corrections, payment updates, write-offs and other AR-related entries. Prepare and deliver ongoing financing updates and reporting to leadership

REQUIREMENTS

Excellent verbal and written communication skills Strong customer service skills with the ability to handle customer concerns professionally Highly organized with strong attention to detail and accuracy Strong problem-solving skills and ability to take ownership of processes Comfortable making outbound collection calls and discussing account balances with customers Ability to multitask, prioritize, manage time effectively, and work independently Proficient math skills Strong computer skills and ability to learn new software systems Knowledge of ERP systems and programs such as Microsoft Word and Excel High school diploma or equivalent

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off

Physical Setting:

Office Schedule:

5 days/week, 2:00pm - 10:30pm

Education:

High school or equivalent (Preferred)

Experience:

Microsoft Excel:

1 year (Preferred) Accounts receivable: 1 year (Preferred) Customer service: 1 year (Preferred) Financing, banking, lending or payment processing (Preferred)

Pay:

$22.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid sick time Vision insurance

Experience:

Accounts receivable: 1 year (Preferred)

Microsoft Excel:

1 year (Preferred)

Finance:

1 year (Preferred)

Work Location:

In person