Key Duties:

Review and manage medical accounts receivable balances to identify unpaid claims and prioritize follow-up activities.
Post and reconcile incoming payments with accuracy, ensuring cash applications are reflected correctly in patient and payer accounts.
Communicate with commercial insurance carriers to research claim status, secure payment, and address outstanding reimbursement issues.
Investigate denied or underpaid claims, determine root causes, and take corrective action to support timely resolution.
Prepare and submit billing corrections when needed to improve claim acceptance and accelerate payment turnaround.
Monitor aging reports and work assigned account inventories to reduce past-due balances and support collection goals.
Maintain complete and organized documentation of collection efforts, account updates, and payer communications.
Collaborate with internal billing and revenue cycle teams to resolve discrepancies that affect account payment or claim processing.

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