Accounts Receivable Specialist Location:

Rockville, MD Compensation:

$30-$35/hour

Employment Type:

Contract-to-Hire Schedule:

Onsite 5 days/week for the first 6 months, transitioning to hybrid with 3 days onsite thereafter Position Summary We are seeking an Accounts Receivable Specialist with a strong focus on business-to-consumer (B2C) collections. This individual will be responsible for managing outstanding customer accounts, resolving payment issues, and ensuring receivable balances are accurate and collected in a timely manner. Key Responsibilities Manage a portfolio of consumer accounts with outstanding balances. Contact customers regarding past-due payments and coordinate payment resolution. Research account balances, payment history, and discrepancies prior to collection. Process and apply customer payments, adjustments, and account updates. Monitor aging reports and prioritize collection activity. Maintain detailed documentation of customer communication and collection efforts. Research and resolve billing, payment, and account discrepancies. Assist with AR reconciliations, reporting, and other accounting activities as needed. Qualifications 2+ years of accounts receivable, collections, or related accounting experience. B2C or high-volume consumer collections experience strongly preferred. Strong communication and customer service skills. Experience researching and reconciling customer accounts. Proficiency with Excel and accounting/ERP systems. Strong attention to detail, organization, and follow-through.

Pay:

$30.00 - $35.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid sick time Paid time off Vision insurance

Work Location:

In person