Accounts Receivable Specialist - Silver Spring, MD Kay Apartment Communities - 3.8 Silver Spring, MD Job Details Full-time 17 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Life insurance Qualifications Customer communication Spreadsheets In-person customer service Word embeddings Math Productivity software Full Job Description Accounts Receivable Specialist / Corporate Office - Silver Spring, Maryland Join Kay Apartment Communities' team at our corporate office in Silver Spring, Maryland. The Accounts Receivable Specialist at Kay is a motivated employee, who exemplifies superior customer service. The Accounts Receivable Specialist reports to the Accounts Receivable Manager . The position offers a competitive salary, bonuses and an exceptional benefits package. Responsibilities Provide superior customer service and effectively communicate with corporate staff, site staff, vendors and visitors. Daily operations of AR functions including reviewing, uploading and posting of payments from all income sources. Processing of returns, refunds and reversals of payments received. Processing correcting balance entries provided and approved by operations. Research and resolution of any payment discrepancies. Assist in the generation, preparation, distribution and confirmation of monthly lease renewals. Assist with move out process. Assist with setting up prior residents payment plans and the transition of bad debt to collection agency. Assist with running monthly billing. Ensure all internal control policies are followed. Positive resident relationship management. Maintenance of Accounts Receivable related recordkeeping and document management. Other duties as assigned. Requirements Strong work ethic Strong mathematical and computer skills Ability to use problem-solving skills and best judgment to handle unpredictable situations and challenging interactions Strong attention to detail, time management and organizational skills Superior customer service skills Excellent written and verbal communication skills Proficiency in Microsoft Excel and Word Benefits package Medical & dental insurance Paid holidays Vacation/sick leave 401(K) retirement savings plan Life insurance Year-end bonuses Rent discount Extensive training program Pre-employment requirements Criminal background check Kay Apartment Communities is an Equal Opportunity Employer