Company Overview At Coastal Ear, Nose and Throat, we're more than a healthcare practice; we're a team of dedicated professionals committed to transforming lives through exceptional patient care. As one of New Jersey's leading ENT providers, we combine world-class expertise, advanced technology, and compassionate care to deliver an unparalleled patient experience. With award-winning, board-certified physicians and specialized experts in pediatric otolaryngology, head and neck oncology, advanced sinus and skull base surgery, otology, neurotology, and facial plastic and reconstructive surgery, Coastal ENT is setting the standard for excellence in healthcare. As we continue to grow across our Neptune, Holmdel, and Manahawkin locations, we're seeking talented, passionate individuals who want to make a meaningful impact every day. If you're looking for a career where your contributions matter and your professional growth is supported, we'd love to meet you. Job Summary We are seeking a detail-oriented and proactive Payment Posting Specialist to accurately post patient and insurance payments, adjustments, denials, and other financial transactions to patient accounts. This on-site position is responsible for ensuring payments are applied correctly, account balances remain accurate and up to date, and daily payment activity is properly reconciled. The Payment Posting Specialist plays an important role in by identifying payment discrepancies, maintaining accurate financial records, and providing daily task support to the billing team. Key Responsibilities Posts insurance and patient payments accurately and promptly to patient accounts. Follows payer-specific requirements and company policies and procedures when posting payments and adjustments. Retrieves all unposted payments from payer portals and ensures they are processed appropriately. Reviews payments for accuracy and reports underpayments, discrepancies, or posting issues to management. Posts all patient payments received by mail accurately and timely. Assists with processing insurance refunds in accordance with established company procedures. Reconciles daily payment batches against Electronic Remittance Advice (ERA), Explanation of Benefits (EOB), checks, and electronic payments to ensure accuracy. Maintains a working knowledge of charge entry and insurance follow-up protocols and provides backup support to the Reimbursement Specialist as assigned. Maintains accurate and complete documentation of payment activity, adjustments, and related account transactions. Maintains patient confidentiality and complies with HIPAA requirements and all compliance guidelines established by the practice. Required Experience Minimum of six (6) months of experience posting health insurance payments. Proficiency with practice management systems, Microsoft Office applications, and standard office technology. Working knowledge of payment posting procedures and Medicaid, Medicare, commercial, Personal Injury Protection (PIP), Workers' Compensation (WC), and supplemental insurance plans. Knowledge of Explanation of Benefits (EOB) forms, claim forms, and insurance billing processes. Knowledge of 835 Electronic Remittance Advice (ERA) transactions, including applicable remittance and adjustment codes. Skills & Competencies Effective written and verbal communication skills. Excellent attention to detail with a strong commitment to accuracy. Familiarity with denial management and accounts receivable processes. Ability to manage multiple priorities and meet deadlines while maintaining accuracy and attention to detail. Coastal Ear, Nose & Throat (CENT) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind: CENT is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CENT are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by law. CENT will not tolerate discrimination or harassment based on any of these characteristics.

Pay:

$20.00 - $24.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid sick time Paid time off Vision insurance Application Question(s): Do you have at least six (6) months experience in posting health insurance payments? Are you familiar with posting payments and have knowledge of Medicaid, Medicare, Commercial, PIP, WC and supplemental insurance plans? Are you willing to work occasional overtime in the evening or weekend, based on business needs? Are you familiar with denial management and accounts receivable processes? Ability to

Commute:

Neptune City, NJ 07753 (Required)

Work Location:

In person