We're partnering with one of the Capital Region's most established and steadily growing service organizations to add an Accounts Receivable & Customer Service Specialist to their team. This is an excellent opportunity to join a collaborative, long-tenured group where you'll receive hands-on training, enjoy strong leadership support, and build a long-term career with a company that genuinely invests in its employees.

As business continues to expand year after year, they're excited to grow their team to stay ahead of demand, support their existing staff, and maintain the exceptional customer experience their customers have come to expect. This continued commitment to service excellence has been a key contributor to the company's ongoing success and strong reputation throughout the region.

If you're looking for a stable opportunity with a positive culture, strong mentorship, and room to grow, we'd love to connect with you.

What You'll Be DoingReview and process customer invoices with accuracy and attention to detailVerify labor, materials, equipment, and service charges prior to invoicingApply customer payments and support accounts receivable activitiesCommunicate with customers regarding invoices, payment terms, and account inquiriesResearch and resolve billing discrepancies and customer concernsFollow up on outstanding invoices and collections-related mattersMaintain accurate account records and customer documentationPartner with office staff and field personnel to support daily operationsPrepare reports, correspondence, and other administrative documentation as neededWhat We're Looking For1+ years of AR, billing, invoicing, collections, or related experienceStrong customer service skills with excellent attention to detailOrganized, dependable, and comfortable in a fast-paced environmentPositive team player with a willingness to learnPreferred ExperienceCollections, ServiceTitan, or service industry experienceHVAC, plumbing, construction, or mechanical industry exposureSage Intacct knowledge a plusWhy Join This Team?

Collaborative, long-tenured team environmentHands-on training and mentorshipSupportive leadership with minimal micromanagementStable, growing company with opportunities to growWho Thrives Here?

Friendly, positive professionals who build strong relationshipsQuick learners who take ownership of their workReliable individuals looking for a long-term opportunityScheduleMonday-Friday, 7:30 AM-4:30 PM42.5-hour workweek with built-in overtimeInterested?

We'd love to tell you more about this opportunity.

Apply now and contact Mary Christman or Kara Lyon today at 518-462-1430 to learn more. We look forward to speaking with you!