We're seeking an experienced AR/AP Collections Specialist to support day-to-day accounts receivable and accounts payable activities, with a strong focus on collections, payment follow-up, and resolving customer/vendor billing issues. This role requires accuracy, persistence, strong communication skills, and comfort working with financial systems and aging reports. Key Responsibilities Accounts Receivable (Collections) Manage and update customer AR aging reports and collection status. Contact customers via phone/email to follow up on past-due invoices and confirm payment plans. Investigate and resolve discrepancies such as billing issues, missing documentation, and disputed charges. Document collection activity and maintain accurate notes in the accounting/CRM system. Work with internal teams to ensure invoices are sent correctly and promptly. Accounts Payable Support Assist with AP processing as needed (e.g., invoice entry, match/approval support, payment scheduling). Support vendor inquiries related to payment status and documentation requirements. Ensure invoices are coded accurately and in compliance with company policies. Reconciliation & Reporting Support monthly close activities related to AR/AP (as assigned). Review account balances for completeness and accuracy. Provide reporting on collection progress, overdue amounts, and payment trends.

Backup Receptionist:

Coverage during the primary receptionist's breaks, lunches, or absences.

Job Type:

Full-time Pay:

$22.00 - $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Microsoft Office:

1 year (Preferred)

Work Location:

In person