An Accounts Payable or Receivable Clerk keeps records of accounts and financial transactions, with specific responsibility for Accounts Payable/Receivable. Works for a business or bookkeeping service. Provides information for financial and tax reports completed by an accountant.
Quality Gold, Inc. is a growing fashion jewelry & gift wholesale distributor/manufacturing company located in Fairfield, OH. QG is looking for positive, energetic and dependable candidates to join our team!
Responsibilities :
Monitor business customer accounts for timely payments and review pending orders for adherence to company credit policy. Assists customer in finding solutions to resolve delinquent obligations and minimize risk of loss to the company.
Hours :
Full Time. Monday - Friday from 9:00 a.m. and 5:30 p.m. Seasonal overtime and Saturday hours may be required. This position allows for remote work opportunities once on-site training is successfully completed.
Job Duties :
Review accounts to identify past due accounts. Communicate with customers via phone, e-mail, or written correspondence to collect past due payments utilizing company collection policy and procedures as required. Work with customer and internal contacts to resolve account discrepancies. Review and release or hold pending customer orders per Company guidelines.
Competencies:
Knowledge of principles and processes for providing customer satisfaction. This includes customer needs assessment, meeting quality standards for services, and being aware of customer reactions and evaluation of customer satisfaction. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Strong communication skills with the ability to control conversation, convey ideas and support customer and company needs. Use logic and reasoning to identify problems and review related information to develop and evaluate options and implement solutions. Microsoft Excel, MS Word and the Internet are an integral part of the job. Accounting skills related to accounts receivable, payable, credits, and debits. Use basic mathematics to solve problems. Alpha and numeric data entry skills.
Physical Demands:
Sitting at a desk, using a computer keyboard and mouse and viewing a computer screen for long periods of time. Lifting up to 10 pounds. Listening and speaking utilizing a headset. Reaching, twisting, bending, grasping, and pinching as relates to working in an office environment.
Work Environment:
Indoor, climate-controlled work environment with individual cubicle space.
Required Education and Experience:
High school Diploma or GED. 1 or more years in a collections or accounts receivable role.
Preferred Education and Experience:
Associates degree in Accounting. Experience dealing with customers face to face or utilizing a phone.
OTHER DUTIES
This job description is not intended to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
EQUAL OPPORTUNITY EMPLOYER STATEMENT
Quality Gold, Inc. prohibits discrimination and harassment of its employees or applicants based on a person's age, disability, gender, gender, gender identity or expression, sexual orientation, national origin, race, color, religion, veteran status, marital status, genetic information, or any other protected group status.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Paid training Referral program Vision insurance
