Click to

Apply:

Accounts Receivable Specialist The Accounts Receivable & Collections Specialist is responsible for executing daily accounts receivable, cash application, and collection activities with accuracy, urgency, and professionalism. This role plays a key part in ensuring timely cash flow while supporting customer collections, trailer subrogation efforts, and operational cost recovery. The ideal candidate is detail-oriented, comfortable communicating with customers regarding payment expectations, and able to work cross-functionally with Billing, Customer Service, Sales, and Operations to resolve discrepancies and recover costs. For the right candidate with strong AR and Collections experience in the transportation industry, we are open to remote work options.

Responsibilities Include:

Execute daily accounts receivable and cash application activities, including posting, balancing, and applying payments to customer accounts. Monitor customer aging and actively collect past-due accounts, working with customer AP and Purchasing teams to resolve payment delays. Investigate and resolve unapplied cash, variances, and invoice discrepancies; reconcile AR to the General Ledger and support month-end close. Maintain accurate records of customer communications, payment commitments, and collection activity. Support trailer subrogation and recovery efforts, including documentation, follow-up, and tracking recoveries. Assist with operational cost recovery, pushing back on customers for additional costs incurred when approvals cannot be obtained through standard channels. Respond to customer inquiries related to invoices, statements, proof of delivery, and account status. Partner cross-functionally with Billing, Customer Service, Sales, and Operations to resolve disputes and protect revenue. Assist with credit reviews, credit holds, and monitoring customer payment trends, escalating concerns as needed. Identify opportunities for process improvement, support audits and reconciliations, and cross-train to assist other accounting functions. Maintain a professional, collaborative work environment and support flexible scheduling based on business needs. Assist with new customer setup, ensuring all billing, invoicing, and account requirements are accurately captured in the system. Review, process, and follow up on trailer detention charges in accordance with customer agreements. Audit invoices for accuracy, including rates, accessorial charges, and compliance with contracts or customer-specific requirements. Understand and document unique customer billing and payment requirements; ensure all internal processes meet these standards. Maintain and monitor KPIs such as aged accounts receivable, unapplied cash, and billing holds; take proactive steps to minimize past-due balances. Contact customers regarding past-due accounts, resolve billing discrepancies, and negotiate payment arrangements when necessary.

Skills & Qualifications :

2+ years of experience in Accounts Receivable, Collections, or related accounting role (prior transportation or logistics experience preferred but not required) Experience with collections, dispute resolution, or cost recovery preferred Strong understanding of AR processes and customer account management Confident, professional communication skills with customers Strong attention to detail and organizational skills Ability to manage multiple priorities and deadlines Proficiency with accounting systems and Microsoft Excel Join Our Team! If you enjoy bringing clarity to complexity, thrive on accountability, and want to play a direct role in keeping a business moving, this is your opportunity. Join a team where your attention to detail, customer partnership, and drive for results make a real impact every day. If you're ready to turn accuracy and follow-through into meaningful results, we'd love to hear from you.