Job Summary Clark National Accounts is growing and expanding our Accounts Receivable team. We are seeking motivated AR Specialists who want to be part of an exciting transformation of the AR function. In this role, you will partner with customers and internal teams to manage accounts receivable, resolve payment issues, reduce aging balances, and build strong customer relationships. You'll engage with customers regularly through phone calls and emails. Beyond daily AR activities, you'll help drive process improvements and the adoption of AI-powered solutions as we modernize and strengthen our receivables operations. This is an excellent opportunity for professionals with AR, collections, credit, or customer account management experience who enjoy problem-solving, continuous improvement, and making a meaningful impact in a growing organization. Why Join Us? Be part of a growing company investing in people, technology, and innovation. Help shape the future of Accounts Receivable through process improvement and AI initiatives. Collaborate with teams across the organization. Enjoy opportunities for professional growth and career advancement. The AR Team is in office 2 days/ week. Responsibilities To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Manage collection tasks for overdue invoices, employing independent judgment for optimal actions. Establish and update customer records. Reconcile customer accounts to ensure accurate payment application and billing. Suggest required modifications to customer accounts. Partner with divisional leaders to coordinate collection procedures, address billing concerns, and drive process enhancement initiatives. Provide timely and professional responses to customer inquiries. Maintain and distribute reporting tools for management, offering insights into collection progress and activities. Negotiate and formalize payment plans with customers as necessary. Advocate, initiate, and respond to legal measures for accounts as required, including cases involving bankruptcy. Collaborate with various team members on various transactional matters. Support additional tasks and assignments as delegated. Physical Requirements Work is performed while sitting/standing and interfacing with a personal computer. Requires the ability to communicate effectively using speech, vision, and hearing. Requires the regular use of hands for simple grasping and fine manipulations. Requires occasional bending, squatting, crawling, climbing, and reaching. Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs. Remote Work Qualifications Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. Access to a home router and modem. A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. The desire and ability to work and communicate with other team members via chat, webcam, etc. Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only. Experience 1-3 years of accounts receivable, collections, credit, cash application, or related finance experience is preferred. We are seeking candidates with hands-on experience managing customer portfolios, collecting outstanding balances, resolving payment disputes, and building strong customer relationships. Experience supporting change management initiatives, AR transformation efforts, process improvement projects, and the adoption of new tools and technologies, including automation and AI-driven solutions, is highly desirable. Successful candidates will be adaptable, continuous improvement-minded, and excited to help shape the future of a modern, technology-enabled Accounts Receivable organization. Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills Strong analytical skills with a proactive, solutions-oriented problem-solving approach. Excellent organizational and communication skills, both verbal and written. Customer-focused mindset with a demonstrated commitment to delivering high-quality service. Proven ability to manage multiple tasks and meet deadlines in a fast-paced environment. Ability to effectively prioritize and multitask while maintaining attention to detail. Proficiency in Microsoft Office required, with a strong emphasis on Excel (Outlook, Word, Excel, and PowerPoint). Experience with Excel functions such as VLOOKUPs and Pivot Tables, and exposure to Power BI, is highly beneficial. Company Overview An exclusive marketplace that provides custom business solutions and streamlined distribution for modern multi-unit operators, offering a range of custom solutions designed to meet customer-specific needs. Benefits Medical Vision Dental PTO Paid Maternity Leave Paid Parental Leave Life Insurance Disability Dependent Care FSA 401(k) matching Employee Assistance Program Wellness Incentives Company Discounts AT&T & Verizon Discount Bonus Opportunities Accident Insurance Critical Illness Insurance Adoption Assistance Available at HQ Locations Only On-Site Fitness Centers Dog-friendly Offices