Location:

Remote (Candidates must reside in the Greater Cleveland area)

Schedule:

Monday-Friday | 8:00 AM-5:00

PM Work Arrangement:

1 week of onsite training, then fully remote

Pay:

Starting at $17.00/hour

Employment Type:

Long-Term Contract with Strong Temp-to-Hire Potential About the Opportunity We are looking for a motivated Accounts Receivable / B2B Collections Specialist to join a growing and collaborative team. This position focuses exclusively on business-to-business collections , working directly with corporate customers to manage outstanding receivables, resolve account issues, and support healthy cash flow. This is an excellent opportunity for individuals with experience in accounts receivable, billing, customer account management, or collections who are seeking a stable, long-term position with the flexibility of remote work. Key Responsibilities Manage a portfolio of business accounts and proactively follow up on outstanding invoices. Contact customers via phone and email to resolve past-due balances and secure payment commitments. Maintain positive customer relationships while effectively addressing collections matters. Review and release eligible orders or clearly communicate reasons for order holds when applicable. Accurately document collection activity, account status updates, and customer communications. Utilize SAP and other internal systems to research account information and process transactions. Analyze account data using Microsoft Excel, including Pivot Tables and VLOOKUPs. Partner with internal departments to resolve billing discrepancies and payment issues. Meet established collection targets and support overall accounts receivable objectives. Contribute to a positive team environment through collaboration, accountability, and continuous improvement.

QualificationsRequired:

Previous experience in Accounts Receivable, Billing, or Collections . Strong Microsoft Excel skills, including: Pivot Tables VLOOKUPs Excellent communication and customer service skills. Strong organization, time management, and attention to detail. Ability to confidently navigate payment discussions and resolve account issues professionally.

Preferred:

B2B collections experience. Experience working with SAP. Experience managing aging reports and customer account portfolios.

Pay:

$17.00 - $19.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid sick time Paid time off Vision insurance Work from home

Experience:

Collections:

1 year (Preferred) B2

B:

1 year (Preferred)

Excel:

1 year (Preferred)

SAP:

1 year (Preferred)

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